Sichuan Fish Restaurant

Absolutely TERRIBLE. I placed my order at 8:30PM and waited until 9:30PM to call the FIRST time to ask if they had received my order. They told me it would take another 10 minutes because the driver just went out the door. So I decided to give it 10 more minutes. 10PM rolled around and my food was STILL not here. I called TEN times to get ahold of them and twice they didn't answer. It was a busy tone and I kept calling and finally got through. They told me that it was another 10 minutes and I said, "You told me at 9:30 that it was 10 minutes and it is now 10 o'clock and I still don't have my food. I want to speak to a manager." She put another lady on the line and she told me it was another 10 minutes as well and said she would talk to the driver. After that, she said she talked to the driver and it would be another 10 minutes and as I was talking saying I wanted to cancel my order, THEY HUNG UP ON ME. My mother called them after she saw that they hung up on me, and talked to them. She asked to speak to the manager and get a refund but they kept telling her that the food was on the way and that the driver was outside. In the meantime, the driver called me and told me he didn't know where he was and I had specifically told him what street it was on to get into my campus dorm. But he refused to listen to me and ASKED ME TO WALK ACROSS CAMPUS TO PICK IT UP. What kind of DELIVERY is that!? And my mom asked for the manager on the phone and they told her that the manager wasn't there. But wait, hold on, when I asked to talk to the manager, they gave the phone to another person POSING as the manager. But after my mom continuously asked to get the manager's name, the lady gave the phone to another person and said "Crazy lady" in the background after handing the phone off to someone else. My mom asked for the number repeatedly and they HUNG UP ON HER as well. After all of this, the driver called me back and asked if I cancelled my order. I told him I would pick up the order but I was getting my money back because this isn't how any customer should be treated. He told me I put down the wrong address, MY OWN CAMPUS that I LIVE ON, and that if I would have put just the college name, he would have found it. But on the address, I put down the street address and which dorm I was in and he STILL got lost. So I told him, would he REALLY have been able to find this place if I JUST put my campus name down when I gave him all the information and he still got lost? No. But while I was talking, he was SCREAMING "You put down the wrong address! You're wrong!" and then, HE HUNG UP ON ME. ABSOLUTE WORST RESTAURANT SERVICE I HAVE EVER EXPERIENCED. No service should EVER hang up on their customers let alone tell them they're wrong and DISRESPECT them in this way. DO NOT do business with this restaurant. Absolutely terrible.