Swensons Drive-In

The Galley boy is tasty. The service was slow and sloppy. Our runner was barely able to hold onto our food and 2 drinks. He spilled out some of our drinks outside our car, before he handed them to me. This happened because he was juggling another person's drink and food. He wanted us to pay before he handed us our lunch; however, that would have caused him to drop everything. He ended up putting another car's food bag on the ground while he handled our payment. My fries were tepid, so I went up to the door to have them exchanged. After knocking 3 separate times, I was handed a replacement bag without any verbal exhange...an apology or an acknowledgement. The 2nd bag was exactly the same, not even warm. I could see that they had bagged fries under a warmer, so they don't cook to order. At that point, I realized it wasn't going to get better. Once I got back to our car, I saw another young server come out and spill someone's entire drink, right outside the door, laughing all the way. I realize this is a burger joint, but there should be some pride in how you conduct yourself and represent your establishment.

I think Swenson's might want to consider training their staff better. Everyone inside looked to be quite young and there didn't seem to be a mgr on hand. I felt like I was at a 3 ring circus full of 🤡 🤡 🤡

I plan on sticking with the Avon location from now on.