Subway — Restaurant in North Royalton

Placed an online order for pickup gave them 10 more minutes than they said they needed. Got here at 545 and I am currently still waiting. I wasn't greeted and wasn't asked about an app order while standing in the express pick up line. I haven't had this issue here before. I do understand that places are understaffed I work in a place with the same issues. It would be less annoying if my presence was acknowledged while still standing here in the express pickup line while the gentleman behind the counter helps the others placing orders. I thought ordering through the app meant convenience not still waiting in the same line as everyone else AND still having to place your order. I will not be frequenting this subway again which is sad because it is close to work and as I said I have NEVER had this...

This has to be the worst Subway anywhere. The women Lilly is rude and stingy with the veggies. She told me if I wanted more than 5 black olives that it would cost "extra." This is a joke. I'm spending 7$ on a sub and you can't give a few extra olives? She was literally fighting with me telling me the owner would charge her if she did it for me? I told her that was ridiculous and I would never be coming back. I will not. I know of a few other people that have had problems with Lilly. I don't think she is cut out for customer service and is literally driving customers away. I wish it wasn't like this because this location was a frequent stop every week. If you are looking for polite customer service and appreciation go to a...

Went in today to get a sub. Spicy Italian. The girl asked me what kind of meat I wanted. Weird. Then moving down the line they were out of olives and banana peppers. Okkkkk. It’s 6pm on a Thursday. Next. They didn’t have ranch. Didn’t have chipotle. Didn’t have Caesar. Didn’t have Bahja. I said well I don’t know what to get then because you’re out of a lot of things my sandwich gets. I’m sorry I can’t purchase this sandwich. She said next time tell me first. And I said tell you what? You’re out two toppings and four dressings. Have a good day!! Never going...