The Blizzards made at this location are close to perfection. Even more importantly, the staff at this store always seems to be friendly and polite. It's a true treat to visit this Dairy Queen.
(Things have drastically changed.)
I've patronized this Dairy Queen location since I moved to Hammond 15 years ago. I was always impressed at how the staff was so polite and friendly. After an incident tonight, I will probably never visit this store again. There are many other Dairy Queens nearby...Munster, Griffith and Highland to name a few. Basically, some Blizzards were made incorrectly. This was after the order was repeated and clarified three times. The worst part was the manager called me a liar and the staff stood safely behind their glass windows looking at me and laughing. I was not lying. This is no way to treat a once very...
Ā Ā Ā Read moreMy husband went to grab me a brownie earthquake (he had said brownie earthquake blizzard by accident) and instead of the workers correcting him and suggesting the original brownie earthquake, all they told him was that they did not have it. So they gave him the batter brownie blizzard instead. There was maybe 5-7 pieces of brownie in the large size blizzard....that is TERRIBLE. I know people are understaffed right now but the place was not super busy at the time of my husband coming through and they could have easily suggested the regular brownie earthquake that my husband had tried asking for, instead of giving him a large blizzard with VERY little brownie pieces in it. Iāve worked fast food all throughout high school/college and that type of service is inexcusable. Youāre on the clock and being paid for your time so do the job right....
Ā Ā Ā Read moreEnough is enough... Shame on you management!!!!!! This is the 4th time I have been here and honestly I wouldn't be here at all after the 1st due to slow service and the lobby being closed, but my kids insist on coming back. Either hire some employees or close the doors! It's not fair that the two employees that do want to work here have to run the entire place including the drive-thru. You are not a one-off mom and pop ice cream shop you are a nationally known chain with hundreds if not thousands of restaurants throughout the United States and the best you can do is put a sign in the window that says sorry lobby is closed come on corporate and management ought to be ashamed of themselves and you ought to give these employees a raise they definitely need it. I hope to see some changes soon or else I will no longer be...
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