KFC — Restaurant in North Township

I would like to say that this facility has THE WORST customer service . First off, We pulled into the drive thru and nobody said anything for a while and then I kept saying "hello" so many times while having a side conversation with my husband and brother that were in the car along with me. Still after 10 MINUTES nobody answered, so we pulled up into the window and kindly asked why nobody wanted to take our orders. And instead of the workers actually doing their job In the first place. They rather have listened to our conversation and assumed that we were talking to them saying that we said "we were gonna smack them". Yes i know those words doesnt right but those words were in our conversation not even discussing about the workers at kfc on 169th & kennedy. They said they were gonna deny our service bc we had supposedly said that to them. When they should’ve been taking our order instead of listening to our conversation. We Really were looking forward to KFC all day but we were soo disappointed that we went home hungry. We will be telling everyone about this terrible service and hope that a new staff will take their place to provide a better costumer service for not just us but for everyone that loves...

This place is horrible had the nerve to tell my daughter how much she gets paid, as if that’s supposed to compensate the fact that they would not help my daughter who was picking up for DoorDash. Only wanted to help the guys that came in, then used the excuse of her pay. If you can’t do your job then they are over paying you for nothing but bad service which is not good for the company. All the workers I have dealt with there are rude and ignorant. I even had one get all rude trying to fight me, because she she never talked to me and I told her I needed something, saying I should have told her at the window. That’s fine if was a personal order for myself but if you are picking up for DoorDash and one comes through while you are in line and passed the intercom then what are you supposed to do! Horrible place,...

This place is an absolute joke and the customer service is even worse. I placed an order online and picked it up about 10 minutes ago. When I walked in no one greeted me. Lashay was called to come help me and she just looked at me like”what do you want “ so I said hii I have a pick up order. She grabbed the order and handed it to me.I said thank you and she walked away. Then I walked back in because I wanted some honey. A girl that was standing at the front called lashay again and we’re laughing making a joke that I had come back in. I got my honey and said thank you again and walked out. When I got home I realized they gave me NO sauces for my tenders, no utensils, no napkins. I’ll take my business elsewhere for sure. It’s constant problems and attitudes...