The Counter Ice Cream & Italian Ice — Restaurant in North Township

So recently I just purchased a sundae here for my first time. (July 10th 2025) It was one sundae called the salty and sweet. The store wasn't busy and everybody was getting their orders fairly fast. About fifteen minutes go by watching people that payed after me got their food, I was a little confused. When I looked into the window, I saw girls goofing around and not paying attention. Also the people I came with got their ice cream and finished it already. When I go up and ask if they forgot my one item order and tried to figure it out, they were then arguing as a staff about who messed up loudlyto one another. Then after waiting because two big orders were still able to get theirs before mine. I got a all over the place sundae cup. Never a "sorry about the wait" Just a "here" I thought this was odd because, as a teenager I understand waiting and being patient but this really rubbed me the wrong way. The name on my receipt was "Esperanza". Ice cream was good andi liked the creative sundaes, just wish the service...

We usually love this place, but today we went and for the first time I ordered a cookie sundae, chocolate chip. My husband immediately started to have an allergic reaction and so did my three year old. They are both allergic to nuts. This may have been my fault for not asking if nuts were used in making the chocolate chip cookie, but I just assumed there wouldn’t be. If no nuts are used then there is a possibility that something with nuts was touched before grabbing the cookie. Either way I just wanted to highlight how important it is to be very careful when it comes to cross contamination with allergens. Luckily we live down the street and my husband was able to run home with our daughter and get her (and himself) some medicine. They are both fine, and we absolutely still love this place, there was just no number to call and I wasn’t able to talk to the people behind the counter as we were focused on getting them home to the medicine, so I needed to make the employees...

Really good! The place is small, and quaint BUT has a wonderful vibe and ambiance. Tucked in off the street between two other shoppes with beautiful murals on the adjacent buildings walls. Edison bulbs on stringers floating above the patio where you order give great lighting in the evening.

The young man who waited on us was very kind and sincere, you can tell he loves his job. The ice cream was tasty, down home style that could command a steep price- but it's not expensive at all.

If they would have had mint chocolate chip or spumoni I would have given 5 stars.

All that being said I'll definitely be back. No sense going to the overcrowded, overpriced, chains when I can get AN AMAZING experience with low prices, low traffic, in a beautiful environment with exceptional help at The Counter.

I...