TL;DR: If you have food allergies, beware.

I ordered catering from Amanouz's. I have an extremely severe pepper allergy and repeatedly told the owner No Peppers in Anything multiple times when I placed the order. When we picked up the food, the trays on top said No Peppers, so I assumed everything had no peppers. Very Wrong. They had made a small portion of the food with no peppers, but put peppers in the rest. Peppers can/will send me into anaphylactic shock, even the smell/vapor. I opened one tray and my eyes immediately burned and my lips became itchy. I quickly closed it up and one of my colleague's quickly took the food with peppers out.

I called Amanouz's and was given the owner's cell phone number to speak with him directly since he stepped out. He argued with me about the No Peppers! His reasoning for disregarding the No Peppers was because people say they have an allergy but really don't like to eat a certain food and it must've only been 1 or 2 people, so making 2 separate things was okay. It took 5 minutes of arguing/trying to explain to him about my allergy, but his mindset is truly horrible. He finally agreed to remake the dishes he put peppers in.

We then also discovered that part of our order was missing. My colleague called twice to resolve that and we discovered the owner hadn't called in the replacement order. It took over an hour to get replacement dishes, along with the owner calling me multiple times about ingredients, 2 out of the 3 literally were about different kinds of peppers.

It was all very frustrating, stressful, and terrifying due to that blatant disregard for food allergies. It also shouldn't matter if someone orders food without certain ingredients.