Counter-serve chain specializing in sub & club sandwiches, plus signature potato chips.
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Bad food, worse service
The three young men did nothing technically "wrong" when I was there. When I ordered I asked for a Vito, chips and a medium diet. One kid slapped together my sandwich, on very stale bread, with no vinaigrette that I could taste, and the other pushed a cup at me and muttered something I couldn't hear about a drink. I paid what he asked and then when I picked out my chips he told me I hadn't paid for the chips. I told him I'd asked for chips and he sullenly told me he'd asked me if I was getting a just a drink and I hadn't mentioned the chips. He then stared at me clearly expecting me to just put the chips back. When I asked him how much the chips were he made a sour face at me and reluctantly took my money for the chips. Clearly letting me buy what I'd originally ordered was a horrible inconvenience.
So they have a killer combination - bad food and worse service. It had been a long time since I'd tried Jimmy John's... and I don't expect to...
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Slowest Jimmy Johns in Illinois. Waited over an hour for my food. Not only are they slow, but there always seems to be something wrong with the order… if you’re going to take your time - at least get the order right :(
EDIT: Jimmy John’s corporate sent me a gift card for $10 for my last order being completely wrong - I appreciated this. I used that gift card towards my lunch today.
However. They got my sandwich wrong again (how difficult is it to make a turkey Tom… all other JJ stores do it in their sleep?!) & they forgot my chips and drink.
This Jimmy John’s location is...
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Just ordered a club tuna and was charged for a regular Tuna. I made the correction after i paid. The manager came up, didn't apologize and proceeded to charge me again for the difference which was their mistake. I said that i don't want to pay for their mistake and was told that it wasn't their problem. I asked for their general manager or district manager's and was also told no. Super unprofessional staff. Don't go there unless you want to be...
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