Would give a 6/5 if I could. I am a huge fan of good customer service. I come to this starbucks almost everyday, id say i get my drink exactly how i like it about 98% of the time. At the time I started going to this starbucks, i was truly done with not being able to get my drink the way i like it from other Starbucks. I happen to be pretty picky about how i get my coffee so being able to finally have a starbucks i can trust feels amazing. Not only that, a majority of the team learned my name and how i liked my drink and consistently made it right within a week. Big shoutout to Sam the manager for creating such a great team and the staff for being so well managed, friendly, and for caring so much...
Read moreALWAYS CHECK THE BARISTA. I went there this morning and had a full crew just full of talking slow teens, 2 of the girls were super super slow and just talking to customers and looked clueless and the guy was working by himself all over the place giving me nasty looks. When I ask where my drink is they said that they literally threw it away and didn't remake it until I asked for my drink. And when I was asking the guy was looking at me rudely and giving me a harsh tone. The ignorance there is horrible, the only barista that I know will get my drink done quick and easy is Miles 👌 good guy. As a regular I'm very disappointed and will not come as often until I see...
Read moreWas not happy. This particular branch is disorganized & lacking any system. Pre-ordered via App. Was there on time but, they didn't have my plain black coffee ready. My breakfast was getting cold, I got upset & wanted to cancel order & girl gives me $4 gift card because I had to line up for a refund. I wasted precious time from where I had to be. I honestly just stopped with the argument before I became totally sarcastic and took the order/gift card and left.... second time experiencing this failure to prepare a complete preorder in a timely fashion in this particular venue. Plain black coffee was the reason for the delay by a business whose main product is...
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