Hawaii pot Shabushabu house — Restaurant in Oʻahu

Parking is free. The atmosphere is very calm and serene. Other patrons aren't loud, and conversation when we went was at a minimum. The food was great and the service was good. The only thing is, they don't ask you if you're a first-time diner, so you have to kind of figure out the experience on your own. We told the waiter we weren't sure how to order & he just said he'll give us a few mins. 20 mins into our dining, we realized that when we ordered the seafood broth/soup, they didn't bring you the meat. You have to get up and grab it from the fridge yourself. If you want the vegetables, there's a bar for that where you go grab it yourself. There's also a sauces bar where you can go mix the stuff yourself. The waiters didn't tell us anything. They just checked us in, got us seated, and took our drink and broth orders. Then they bring you your pork belly, chicken, etc., order, but don't explain how anything else works, lol. But all in all we had a good experience now that we...

We’ve been coming to this place for hot pot pretty frequently. Generally, the service is okay. But while paying the bill on our last visit, I was really put off by the older female server/cashier, as she had deliberately shortchanged me on adding points to our rewards program. She discourteously told me, “Oh never mind, never mind, you don’t need” and proceeded to click off the tab when I attempted to input my number for additional points for this meal. Her rude gesture caught me by surprise and confused me. Doesn’t she understand the purpose of having a rewards program is to incentivize the customer for more return business? Frankly, she thought she could gain a couple of dollars from this transaction, but with that scummy move, she just offended a regular customer. I think it’s time to bring our...

We came around 2:15 p.m. and were greeted right away. The place was quiet, which made it a relaxing visit.

You pick a soup base (I had miso, my friend had chicken & mushroom), then order meats like ribeye, lamb, pork belly, or shabu shabu, and cook them in the hot pot. Signs on the table show the recommended cook times--super helpful!

There's also a veggie bar (mushrooms, spinach, corn, etc.), a fridge with seafood and dumplings, plus a sauce station where you can mix your own dips. Everything was fresh and fun to try.

The meat quality was solid, service was quick, and drinks are only $1 with free refills. Ambiance is cool too with unique décor.

Big thanks to Royal and our server for making it such a smooth, enjoyable experience....