McDonald's — Restaurant in Oʻahu

Worst McDonalds I have ever been to! We placed an order to be picked up at the front counter on the app. For some reason, the app let us place the order even though inside the restaurant was closed. When we got there, the front doors were locked. No big deal, we decided we would just go through the drive through to get it. The guy at the order screen was SO rude. One of the things he told us was that we shouldn't have ordered for pickup inside because the inside was closed (How would I know that when the app said it was open???). I have had a bad experience with that same worker multiple times so he definitely wasn't just having a bad day. We contacted McDonalds support about it but I'm sure nothing will be done.

On top of this, this is the only McDonalds I have ever been to that doesn't allow soft drink refills. Also, there have been multiple reports from credible sources suggesting that the owner and managers may treat individuals of certain racial backgrounds unfairly.

Avoid this place...

Not a big fan of McDonald’s so I’m in a base my five star rating on McDonald’s as a whole not on it as a eating experience versus other burger or breakfast places came here on Fourth of July morning around 9:30 no lines able to order the kiosk, smoothly and effectively food came out hot and ready to go Nice to be able to get a spam in Portuguese sausage breakfast and still be able to get the sausage egg McMuffin that is so common clean facility inside and out friendly staff, although I only needed to use the kiosk to order. Since this is close to BYU, Hawaii and The church of Jesus Christ of latter day saints Temple I can imagine that this place can get busy, so I think it’s probably a bit of a role of the dice on how busy this location can get

I’d strongly encourage to use the app as a way to be able to order ahead of time and just grab the food once...

This is literally the best McDonald's I have been to in my entire life! Everything from this restaurant taste different than the McDonald's food I get back at the mainland. The fries taste different then the French Fries in Washington, the burgers taste different then the burgers in Washington, even the produce on our sandwiches taste like a much better quality. I don't know what it is about the magic of Hawaii but if you go to a restaurant that we have on the mainland that is here in the Islands, the food will taste way better here in Hawaii. Don't know if it's the oil they used or if they actually have better quality food than we do in the states, but it's a way better McDonald's than anyone you will go to in the states. The menu here caters to the island life also. You can get spam and rice for breakfast here in Hawaii! It's pretty exciting...