Poke & Bento Ya by theater — Restaurant in Oʻahu

So although its been awhile, I’ve eaten takeout from here many times before and I always get the same thing all the time, the #14 Teriyaki Beef Bowl with Black Rice. You have your choice of rice 🍚 including white but i can get white rice anywhere. I can’t get black. Good tasting and healthy. Comes with small cup of clear broth. $14.99 isn’t cheap by any means hence the 4 stars but it is unique and different from my usual, plus rising costs of ingredients, mall rent and just plain running a business in Hawaii, $14.99 is almost average. Its clean, employees are friendly and I’m satisfied so it works out fine....

I don't understand how you can mess up a simple spam musubi!! Why does is have to taste like vinegar! My baby LOVES spam musubis, this one he spat out! He said, "Yuck." My wife also tried it and said it was very vinegary, gross. Not supposed to taste like that. I went back and asked if they could possibly remake it without the rice vinegar. The cook just told me "No" there was nothing he can do and no refunds! Crazy!! Horrible customer service!! Lost me...

The spicy ahi poke roll was absolutely disgusting; tasted like the fish was not fresh/a couple days old, and was VERY funky compared to any other poke I've had.

Hard pass, will not come here again. Says "no refund" right on the plexiglass next to the cash register, so it's a non-starter to try and get my money back for the disgusting food that I couldn't touch after...