I stopped at Donut Palace on a whim yesterday to get donuts for a school event where I teach. I had never been there before. I wanted to get a large assortment of donuts for the teachers and students who were taking their final that day. I wanted to go inside to personally choose the donuts, but when I arrived, all of the parking spaces in the small parking lot were filled! So, I had not choice but to go through the drive-thru.
When I got to the window, I was greeted promptly with a smile by a very friendly associate. I explained that I was wanting 3 dozen donuts of an assortment. He asked me what kind, and I responded that I couldn't come in and pick them out, and for him to just make one box frosted donuts, one box filled donuts, and one box just "mixed up." It did not take him long to fill the boxes, put them in a nice big bag for easy carrying, and to get my payment. He thanked me and waved goodbye.
Well, when I got to school I was thrilled to find, upon opening the donut boxes, that he had done exactly as instructed, and each box was filled with the most beautiful assortment of donuts I had ever seen! One box had glazed, chocolate topped, maple topped, frosted donuts. The second box had raspberry, lemon, and creme filled donute-even 2 eclairs! The final box was filled with colorful donuts of all kinds with colored frosting, sprinkles, M & Ms, etc. They were a hit! Both teachers and students commented on the flavor and how wonderful they were. Many had a second helping and said they would have to come all the way to Oak Ridge to visit Donut Palace.
When I need donuts, I know where...
Read moreVery disappointed in my recent service here. Here is my story. I work in Oak Ridge and I stop quit often to get donuts. I always get the round chocolate iced donut with the white cream. I always ask for 3 extra white cream to be put in them. After the first couple of times it was obvious to me that I was being talked about. And since the people working there were not speaking English I could not tell exactly what they were saying. But my guess would be that because I asked for extra white cream they were either making fun of me and calling me a fat white American woman ( which I'm not tiny like they are but I'm not huge either ) or they were complaining because I was asking for extra white cream like it was taking money out of their pocket! I even offered each time after that to pay for my extra cream. So this morning I stop to get my donuts. She is putting the ones I like in a box soon as she sees me coming in. I asked the man who greeted me if they had anymore. She quickly spoke up and said that someone had called in a big order and they do not have anymore of the ones I get. It made me mad because it was obvious she was lying. I turned and walked out. They should be ashamed of themselves. That is very poor business. And just an FYI these are not home made donuts. These come from a donut mix they get from a company by the name of Dawn. They sell all kinds of mixes for donuts and baked goods. I do not recommend this place at all. I feel like they are racist. I do not do business with...
Read moreWithout a doubt the best donuts I have ever eaten. What a gem hidden here in Oak Ridge. Their donuts have the perfect amount of chew, softness, melt in your mouth pillow of sugar but still are able to hold up to the generous amount of goody in the filled donuts. (Lemon filled are my favorite and every single bite is perfect.) I had to try the Apple fritter, as it's their best seller. Oh my stars...I wasn't even a fan of fritters- till now. It's crispy, fried perfect on the outside with the inside chock full of apple bits and soft cinnamon sugar...
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