This is a story of how Erica saved my GF's birthday.
My GF drives past this bakery EVERY day on her way home from work. She never stops to go inside, but she dreams about the yummy confectionary delights that are made inside.
Luckily on her birthday, a childhood friend ordered a dozen cupcakes for her. Through the grubhub app she ordered an assortment of cupcakes and even requested the box to be decorated. However, the grubhub driver murdered the cupcakes! It was delivered, placed outside in the sun, and the driver never rang the doorbell.
For 3 hours the cupcakes fought for their lives. Born out of passion, hard work, and with a purpose of tingling some lucky person's taste buds, these cupcakes were instead subjected to the blistering sun. "I'm melting they screamed!!!". As their fluffy cake insides began to heat up, their beautifully adorned icing began to melt, an army of ants attacked their fortress. Slowly one by one ants found cracks in their walls and began feasting on the sugary goodness of Fun Fetti, Sage Rhubarb, Meyer Lemon Passion Fruit, Double Chocolate Latte, Chocolate Raspberry, and Lemon Poppyseed.
Upon discovering these dying cupcakes, I called Angel Cakes and a heroic champion of cupcakes answered the phone, Erica!!! She was immediately passionate, understanding and apologetic. While she was not the reason our cupcakes met their early demise, she offered to replace our cupcakes by delivering them herself after work. The dozen cupcakes did not die in vein. Instead, from their ashes a hero was born and a 5 star review was issued to Angel Cakes, not just for their amazing cupcakes but for their commitment to being a wonderful business, for having passion for what they do, and most importantly amazing customer service.
P.S. The lives of the replacement cupcakes: Tiramisu, Myer Lemon Rhubarb, Matcha Chocolates, Strawberry Rhubarb, Lavender Lemonade, and Irish Coffee were short but they left this world fulfilling their destiny. They brought a smile to my GFs face, the sounds of ravished animal being satiated by cupcakes, and a full belly.
Dare I say, I witness two murders that day.
Thanks Erica and...
Read moreLong overdue review! We first found Angel Cakes while searching for dessert catering for our wedding (this was pre-COVID). They had us meet at the store and talked over their cupcake and cake options. They have a variety pack of their most loved flavors, but you can also request other flavors from their website if they are available, you just have to give enough notice for them to make it. We took the cupcakes home to test out, which really gave us the time and space to figure out the flavors we liked. The cupcakes are the right level of moist and their flavors are not too subtle or overpowering... just right. :) We appreciate their gluten-free options as well and reserved an order for our wedding for both gluten and gluten-free options of our flavors to accommodate our guests.
And theeen COVID happened. We opted to keep our order on hold until we figured out when our wedding would happen. Throughout the pandemic, we've continued to support Angel Cakes by getting cupcakes and treats because they're that good!
We've postponed our reception (and the cupcake order) to March 2022, but we were able to hold a small ceremony and a backyard reception with just close family and friends this past March. We ordered a separate 2 tier cake (passionfruit and chocolate salted caramel) to cut and everyone loved the cake! Our only regret is deciding to make the passionfruit the top tier since that seemed to be the bigger hit with everyone. I think we're going to do the passionfruit for our 1-tier cake next year so we can have it all to ourselves! Thanks for being part of our big day and can't wait to have your cupcakes/cake again next year...
Read moreI've had their cupcakes once before and they were good. They are a local business and I wanted to support them, but it's simply too much hassle. I called one Friday to ask about the cupcakes they would have that day, flavors change daily and I wanted to sample some before deciding on my custom cake, and they told me they were not opening that day because they had too many orders to fulfill. The days and times they are open are very limited, so I eventually gave up on the idea of trying the cupcakes before ordering and finally emailed them to inquire about my decorations options. I emailed them to the email address listed on their website. It did say they're busy and it could take a couple of days for them to get back to me. But after 3 days and no response I decided to call. According to Google Maps, they were open that day and time but nobody answered, so I left a voicemail. After an email and a voicemail, still nobody reached back. Two days later I call again and they tell me nobody saw my email 'cause I sent it to the wrong address WHICH IS LISTED ON THEIR WEBSITE. I express that my inquiry is now somewhat urgent considering that I wasted almost a whole week waiting for a custom order inquiry to be answered. They ask me to send the email again to a different address and they'll get back to me asap. Well, that was two days ago. Their cupcakes were good that one time that I tried them but I emailed three other businesses in the area with great reviews and they all responded in less than an hour. It's not rocket science who'll get...
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