McDonald's — Restaurant in Oceanside

Today(November 11 2022), I went through this McDonald’s drive through and ordered 2 sausage burritos and 3 picante sauces. If you haven’t looked at the stars above, you might be thinking to yourself at this point “they got his order wrong.” Well, you couldn’t be more wrong. When I returned home and unfolded the brown paper bag, and peered in preparing for disappointment, I found two sausage burritos and 3 picante sauces. Why is this significant you may ask. Well let me tell you, I have journeyed through many McDonald’s drive through’s and never have I gotten 3 picante sauces that I specifically ask for, only two do I receive. This could mean many thing. Such as someone accidentally put 3 in, their might of already been 1 in the bag when the individual grabbed it, a worker bumped into the shelf and the movement of the shelf allowed one that was barely hanging on to an upper shelf tho slightly shift and fall into the bag. But I believe the most plausible answer is that their is at least one morally ethical employee with a great work attitude took the time out of her day in a very fast paced stressful work environment to make sure to put in 3. Like many other reviews, I wish I could add more stars. But let me end this with one thing…”when your at your darkest hours in life, their is someone out their to give your 3 picante...

We downloaded the McDonald's app and we saw that they had something new for us that we never seen where you order on the app and you eat at the place and they take the food to the table for you. When you get there you put the table number on the app and someone brings the food to you. We wanted to try that service out since it's something new for us. I don't know if it's new for everybody so we waited and waited and finally I hear my husband's name being called. so when they call your name is for you to go and pick up your food yourself. so we went to pick up our food and I asked the lady giving us the food, I believe it was the manager because of her uniform I said to her I thought you guys took the food to the table. I saw that on the app and I also researched it online to make sure it was true and she said not when they don't have enough employees. I just said okay but because of my question another customer that heard what I said, said to me that I was rude. I just explained to her of the service that I saw online but she still called me rude. I don't know why I didn't think I was. I didn't even ask in a rude tone but I guess when McDonald's doesn't have enough employees, they don't give that...

I went to this location Sunday about 12:15. I had a problem the last time I was in and contacted a manager. The manager was nice and would replace the order and talk to the rude employees. So Sunday I decided to try again. Well nothing changed horrible service, a lady ignoring me as I'm talking to her. When she finally decided to try and help me it was like she didn't want to work. She disappeared for bit. All of a sudden. She starts talking from about 10 feet away. I turn to see who is talking to and she says talking to you. I tell her I'm not used to having talk to me from across the room. She never washed her hands and picked trashed off the ground. My large fries were less than half full. Which means it's not a large fry. She also shrugged her shoulders at me at walked away from me. Really poor service especially after talking to a manager about past poor service. It's a shame to act this way. I noticed now hiring signs on the door and decent pay. Decent pay but poor service don't match up. Avoid this place at all cost. The time before I asked for salt and a supervisor threw it on the dirty counter. The cashier was rude seems like a trend...