Jerkman BBQ — Restaurant in Ocoee

I’ve ordered may 8,2025 around 6 from their website because they say it’s cheaper ( it’s definitely not) . Around 7 almost 8 the driver contacted me saying he can’t find the restaurant and the restaurant not picking up their phone. So I guided him ( their job not mines) how to get there. He arrives and tells me the restaurant is closed. I called jerkman himself and was told he was out of town he would refund me tomorrow. Waited and called the next day. He said he could either make my food but I’ll have to pick it up ( note I spent money for delivery) or he would refund me. I asked for refund. That was May 9,2025 today is now May 19 10days later and still haven’t received refund . Tried called but I get hung up on every time . It’s disappointing because I ordered them all the time on DoorDash with no issues.but their own website is fraud since I didn’t get food...

I waited over an hour and never received my food! I order on the website and ordered delivery. Jerkman is partnered with Uber eats and the delivery driver took my food. I contacted Uber eats but since I ordered on the website jerkman had to contact Uber eats for me to receive my refund. I don’t know if I spoke to the owner himself but I was told to send my confirmation number and I would receive my money back. After I sent him my info I never received anything back I can’t get a text back or a phone call answered. I advise you not to order delivery! What happened to me can...

The food was good with good portion sizes. I'm glad to have a location that is closer to me to grab lunch and get back to work. The wings was a good size. I will be back again and I told a coworker about them already. One thing I would say is for the cashier to let people know what is an additional charge and what's not. Ex.ample, a small side of ranch is an additional charge. It's not the same for every establishment so that should be known. Unless I missed a sign...