KFC — Restaurant in Ocoee

I spoke to the manager regarding food purchased at this location last Tuesday by my 74 yr old mom and her friend. They had delays, and they had to wait on chicken that wasn't ready. They said several people were waiting and were complaining. The chicken was ready and packed. When she got home and she opened the box, and the inside was greasy, and the chicken looked undercooked. The skin fell off and was dripping in grease. I tried looking for the telephone number on the receipt to call that day and complain for her. I looked on google and found the number. I called the number and the recordings said out of service.

The manager explained that it was a busy day and the chicken was hot, so the skin was going to fall off. I told her I was disappointed in that. I explained that they were the only KFC right now in the neighborhood as the other location had been closed for over 3months for repairs. The manager then says she is tired of everyone complaining and can't wait for that location to reopen. She looked and sounded unprofessional. I told her you are the manager and should be more professional and show better leadership. I asked her for the telephone number for the location she stated the phone does not work.

I have been telling my mom not to order anything from them. They don't love their job. Please hire...

I live a couple blocks away and thought it would be great having KFC almost in my back yard, however, this place, not so good! This is not the first time that we had awful food but its the first time that I am leaving a review about it. My main complaint is the 12 piece extra crunchy tender meal with 3 large sides, 6 biscuits and 6 FREE cookies. 1st, they didnt add the cookies, had to get back in line at the drive thru to get them. 2nd, they only gave us 5 biscuits, apparently someone missed Count Draculas lessions in counting. 3rd, the fries were rough looking, sorta dried out and cold to the touch. 4th the chicken tenders!! Man...how can you possibly mess up tenders?? They came in 2 boxes. The 1st box didnt look too bad until you took them out of the box but the 2nd box...extra crunchy is the description but...one side barely had any breading at all. The other side was a but crunchy but I think its because it was on the dry side. Also, many of the tenders were stuck together. This whole meal was one giant disappointment!! Next time I want chicken, Im driving to Zaxbys or even over...

My spouse and I are on a kick to try all the new chicken sandwiches on offer. We tried mcdonald's and I'll tell you what...skip it. There was nothing special about it. Popeyes is still the one to beat ...but holy cow did KFC impress! We got a spicy and a regular and both were absolutely delicious. The breading isn't quite as crispy as I expected, but the chicken was juicy and fall apart tender. The spicy sauce was a tiny bit less intense than popeyes and WAY less than mcdonald's awful "fire in your hole" sauce on their new spicy chicken sandwich.

I tried ordering online here and picked up in the drive thru. Everything went perfectly. The only thing they didn't do was hold the pickles on my spouses sandwich. No biggie...I love pickles and gladly took them. So if you're in a chimkin sammich mood, I can wholeheartedly recommend KFCs newest offerings! Just remember to check their website first for availability in your area...it seems most, but not all locations have...