Marco's Pizza — Restaurant in Ogden

Literally the worst website to navigate, then calling to the restaurant you find is equally as hard! Just wanted a 2 topping pizza and cheese bread and use my coupon that came in the mail, Sounds simple enough...... nope! You add your desired items try to check out exactly as the coupon says, literally it won’t let you! Modify, modify, modify! Can’t get the order to go through for 20 minutes. Decided to call the restaurant and I ask if I can order through them and use my coupon. I explain what is going on with their website. The person on the phone asks a manager if I can do that, manager says I must order on website. I explain again- their site will not let me. I ask how to proceed, the person on the phone explains he’s only been working for a week and doesn’t know what to do, but I can call back in 10-15 min. At this point I’ve already waisted 35 minutes just trying to order a dam 2 topping pizza and cheese bread with no luck. My advice stay away from this place. You’ll be waiting a...

1st time ordering from this location and although they have really tasty pizzas I can’t say the same for their wings. i ordered this for my lunch break & I only get 30 minutes for lunch at work. they give me warm stale wings that looked & seemed like they cooked them right at opening and just let sit under heat lamp until I received them. driver was on time and had my 10 piece wings to hand me. but he forgot my drink and had to go back to their store and get it. when he returned with it I noticed his eyebrows was pierced & he was talking on his cell phone and handed me my drink, but wrong drink I ordered mt dew but he handed me a Pepsi instead and seemed to busy talking on his cell phone to apologize for the inconvenience. i realize your delivery drivers are in a hurry to deliver orders but this is unacceptable & unprofessional for them to take incomplete & incorrect orders to the customers and be talking on their cell phones while completing the transaction with the...

Edit: issues were resolved quickly, and effectively

I really wish I had a better experience. I had a couple of issues. I placed on order in their app for a pick up at 7:24. The order was placed around 4:00 pm. We wife picked up the pizza about 7:30. When I opened it at home I found the toppings to be inaccurate. When I called the store to let them know, I noticed on the receipt it shows order placed at 4:10 for pick up at 7:24. It also shows the food was cooked at 6:25.

I understand the toppings being a mistake, but putting our food in the warmer an hour before our pick up time? That’s unacceptable to me.

The store did tell me they would load my account with point to make up for it. I’m not exactly sure how that works, so hopefully they resolve the issue, and I can update this review. They didn’t even offer to make a new...