Taco Time — Restaurant in Ogden

Stopped by the drive-thru last week and accidentally entered an alternate dimension where time slows down and customer service turns into performance art.

Ordering was... an adventure. I had to repeat myself 4 or 5 times, and I wasn’t whispering — I’m pretty sure the guy walking his dog across the street got my order right before the headset did. To be fair, I don’t think the employee was the issue. She was probably working with equipment last updated during the Cold War.

Then I pull up to the window… and nothing. Radio silence. For over 10 minutes I sat there, completely unacknowledged. No “hey, we’ll be right with you,” no eye contact, not even the ghost of a nod. Not a person in sight on the inside. Just me and the existential dread of wondering if I’d officially become invisible. They weren’t even busy. No one in line behind me. I checked. Twice.

Eventually, the window creaks open and I’m greeted with a cheerful “Hello!” — which was nice, until it turned into a full-blown staring contest. I said “Hi :)” and waited for literally anything: a total, a question, a sign from the universe. But instead, she just smiled wide and stared like I was a test subject and she was trying to read my thoughts. Spoiler: they were mostly “???”

After several uncomfortable seconds, I slowly raised my debit card like I was surrendering it to a toll booth in purgatory. She took it wordlessly and closed the window. Cool.

She returned a moment later, asked if I wanted any sauce (the first bit of normalcy!), and handed me my food. No attitude, no rudeness — just a surreal, oddly theatrical experience I’m still mentally unpacking.

Food was edible. Vibes...

• I love the food here.... However when I went through the drive-through, which I seldomly do, my order consists of a taco salad, light on the lettuce extra meat and an order of Tater tots and 3 Various burritos. When the order came out, It was incorrect...completely missing the tater tots... Went around a second time to pick up my tater tots. Noticed that I had enough lettuce to make an entirely separate salad. Mentioned it to the gentleman at the window he told me keep the salad he'll have them remake it. A minute or so later older woman leans through the window and asks me for my salad. All while telling me that it only has light lettuce on it because it has extra meat in that's why it looks so poofy. I told her no I poked it (with a fork) it has almost an inch worth of Lettuce. She tells me find give it here. Takes my salad brings me back exactly the same salad with less lettuce and some extra cheese on top. In hopes that I didn't notice that she had dumped it out, picked the lettuce out and then put it back together in the same container. Which I broke the lid too, so I know it's the same container. • So the 3 burritos are perfect... • And except for the time for the fixes. • It was quick and it was...

We were so excited that Taco Time it appeared on doordash finally it's one of our favorite places to eat. Turns out you shouldn't order your freaking Heroes. We order through doordash and the delivery time stated 34 minutes took well over an hour to get here now that could be on the driver or on the establishment. But apart from the delivery time the food was completely cold we were missing two very large items that totalled to be around $40 and not to mention as my daughter was eating the cold taco that we had received she bit straight into a piece of plastic. When I called the store to let them know that I was missing my items they immediately knew who I was when I tried to leave a review on doordash for the store it would not let me. I highly don't recommend eating here unless you want your children choking on plastic from their tacos. Also when I called the manager tried to get me off the phone as quickly as possible and only had excuses as to why things had not been completed I don't usually leave reviews for places this is...