Frullati — Restaurant in Ohio

I have been to this place twice and neither of the experiences have been good. If I was basing it off of taste of the food it could have four and a half to 5 Stars easily but since the taste of food isn't enough for customers to return the two stars which are a stretch or for the customer service which in both cases have been horrible. I do believe that management needs to spend more time developing their staff on proper etiquette and good customer service. When we went the service was extremely slow it literally took almost 10 minutes for us to get a simple sandwich salad and a smoothie the second time we went which was yesterday the gold waiting on us got an attitude because she didn't ask what size smoothie my boyfriend was getting and then some of the cup and got another one then I asked for a sandwich and she said the sandwich bar was closed which was confusing because it was 8:30 I didn't see that clearly posted sign stating that the sandwich bar closes and 1/2 hour before the closing of this establishment please get them together because I would like to return to do business if I can have better customer service thank...

Jeez, i read these reviews from some folks and its like night and day for me, i have eaten here about 40 to 50 times over the past 4 years, i haven't gone up to the mall in over a year so its been a while, but i went today and was happy to see the same owner who is just a gem and one of the nicest guys you can meet, he said ''we no longer have the sandwich you use to order but let me make you a sandwich i know you will like'' and sure enough it was the best damn sandwich i had in years, chipotle chicken with mayo, provolone cheese, peppers, tomatoes, onion on a panini, wish o could give...

I have had a great experience with Frullati Cafe. Not only do the smoothies taste amazing, but the customer service is excellent. I am very pleased with my experience and I plan on making a regular visit to this business. Frullati has a variety of fruits for me to choose from for my smoothie, and they also have dairy free options which is nice for somebody who is vegan. Their fruit cups are fresh, and their sandwich/panini selection is one of the healthiest options in the food court of the local mall. The employees made me feel very welcomed and I felt valued...