Great product and usually good service. However, on my most recent visit, I ordered a chicken Philly with fries and a strawberry lemonade. The customer ahead of me was waiting for her food and stepped out of line and said go ahead. The woman who was preparing the food motioned to me to take the food she had placed up. I said I had fries with this not realizing what she had given me was not a chicken philly. She said, give me your receipt. I gave her the receipt and she said give me the other one. I said that's what they gave me and she rolled her eyes. Apparently the cashier had given me the "merchant copy" portion of a credit card transaction receipt. In any case the woman got so upset which i don't understand because the amount I paid, $12.65 that did show on the receipt should have let her know I had fries with the order and she should have been able to deduce that one philly sub and a strawberry lemonande don't equal $12.65. Everyone there that night actually was behaving like they hated their job and hated the customers. Terrible experience and it was a Friday evening with hardly any people. I can't imagine what they would be like on a Saturday afternoon or...
Read morethis place has some of the rudest most obnoxious people working in the regional food service industry. first of all the guys that offer samples will repeatedly ask if you want a sample even twice in 10 minutes to a guy waiting to pick up an order. next the older hispanic woman doesnt know how to communicate and will yell out order numbers while being asked questions to while ignoring or seemingly unable to answer your questions. the older vietnamese woman will throw napkins in the bag like she has a problem with your order a few pieces at a time. and will ask if you got your drink from the front as if they are just too lazy to get a drink for you as they should like any other food service place out there. if you ask them if they put everything inside the bag this vietnamese womans response will be “you go look in the bag” its incredible how they constantly hire the rudest people and the management simply keeps them employed as if they are struggling with filling positions. its ridiculous how toxic this place is due to the rude and obnoxious workers. i will avoid this place...
Read moreCharley's Cheesesteaks delivers an exceptional dining experience. The customer service is noteworthy, with staff displaying both efficiency and friendliness. The mesmerizing taste of the freshly made cheesesteak sandwich leaves a lasting impression, brimming with quality ingredients and meticulously cooked. Accompanying this are hot fries, which come fresh from the fryer, offering a comforting crispness and an excellent complement to the sandwich. The overall experience at Charley's Cheesesteaks is superb, offering a delightful blend of great food and...
Read more