Domino's Pizza — Restaurant in Oklahoma City

The night shift manager and employees are terrible. I will be contacting corporate. I placed an order for one cheese pizza and two BBQ chicken pizzas with extra chicken. I spoke with the manager, over the phone, who already had an attitude before I got to explain the problem. I explained that one has NO BBQ and there’s barely any chicken. They explained that the chicken is by weight. I explained that there’s still no BBQ on one of the pizzas. I was told to bring both of them back, and they could remake it. I brought both of them back to show the CLEAR difference, and the manager had an attitude about it, saying everything has its correct proportion, and they went heavy on the cheese, that’s why I can’t see the BBQ. How is the proportion correct, as you proceed to say it was heavy cheese? I asked for both to be remade since I was told to bring both, and he said he would only remake one. I asked for a refund instead if both couldn't be remade. Since I didn’t have the ONE of THREE pizzas that was right, I was told they couldn't do it because they can’t do partial refunds. I was only told to bring those two. This is terrible customer service, and Domino’s guarantee is absolutely NOT guaranteed. Please find more respectable workers. Corporate will be made aware of this, as all I wanted was my refund for the terrible pizza I was given after all of that, and back and forth drive I had to do. After all of this, it was inedible and DIDN’T HAVE BBQ. All I want is a refund. I wouldn’t recommend this...

Ordered a pizza to be delivered , almost an hour later I get a call from Zach who said they aren’t delivering the pizza to me because they don’t deliver to my residence. My residence is 2 miles away I’m located next to the Target off May Ave. My issue is, why am I getting this information 50 minutes after placing the order, telling me to come get my pizza. The employee didn’t seem to care and when I asked his name he was apprehensive but gave it with a smug tone. Zach didn’t seem to care that because of their lack of communication, I’m out of dinner and behind on it by over an hour. He provided not option to make it right

I decided to order from Empire pizza that is closer and honestly taste better and has EXCELLENT customer service. Spoke to a “Benji” who said she is not the General Manager but is the Manager on duty, said she would refund me the money. I have no reference that this will happen and didn’t get a text to my phone regarding the reversal. I asked for the General Manager for that reason as I lost trust in the service here, she said The manager Kevin was off today. Typically, locations with absent leadership have these type of issues and poor service. Don’t bother with this place! It wasn’t even a weekend of a football night, this was...

The guy that took our order was very helpful and nice. Which prompted me to tip. We live 45 minutes away where there is not a Domino's pizza so we were excited to eat some of their food. The guy that took our order even helped us out with some coupons. My kids got their drinks and came to sit at the table with my husband and I We were rudly yelled at by one of the workers asking us if we were going to pay for the drinks. We were the only people in the restaurant and if there was any question as to if we paid for the drinks then the ticket should have been looked at before we were yelled at. I told her that I already paid for them and she said yelled again saying that she didn't see it on the receipt so my husband said back to her that he didn't see our food yet either. I went up to the counter and confirmed that the drinks were in fact on the receipt. She then apologized. Our food took forever to get. My husband and I are both Disabled Veterans and this was terrible customer service. We were made to feel like we were trying to steal bottles of coke. I was excited to have Domino's pizza but not interested anymore. Especially not from...