KFC — Restaurant in Oklahoma City

So I go in to order it's usually faster this way. I walk in and the manager told me to hold on a min. (he was doing something with the register) I order was kinda rushed through but I get it. I sit down to wait and noticed a Latino family waiting(it's relevant later trust me) so as I'm waiting one of the workers is rushing order after order out to cars and coming back with items due to not being able to get orders correct. The manager tells the Latino family that they are waiting on fries. The Latino father says that it's ok but it's messed up several people have gotten thier orders already that arrived after and he has a hard time believing none of thier orders had fries. (to the fathers point I can see fries in several of the bags) Then I watch as the manager is falling apart under pressure, cussing, and stressing the staff to the point they all look like scared mice scurrying around. They call me up and hand me my order of 4 tenders, fries, coleslaw, kids meal, and 3 chicken Little while telling the Latino family a few more mins they are waiting on more chicken patties (the family ordered 5 spicy chicken sandwiches with fries) I know this due to the manager then arguing with the wife about how long it was taking across the restaurant mind you. I verify my order noticing two spicy chicken sandwiches I didn't order I informed them that I didn't order it and basically told me well to late which I get that they can't take it back. I then ask for sauces which they gave me 1 of each sauce I asked for but I'm ordering for 3 people. the manager gets rude and says "they should be in there but whatever and give me one more of each. my question is if my order had fries and 2 sandwiches that I didn't ask for why wasn't the Latino family served first and why did it go from waiting on fries to waiting on chicken. Plus how long does it take to cook either of these items. I waited for 20 mins, they were still...

I recently visited this KFC for a quick lunch, and unfortunately, I had a very disappointing experience. I placed a basic order for a chicken sandwich and fries, and it turned into a frustrating ordeal.

Firstly, I had to wait for an unreasonably long 10 minutes in the parking lot before my order was handed to me. This wait time seemed excessive, especially for a basic order like mine. I understand that restaurants can get busy, but 10 minutes in a parked car is a bit much.

When I finally received my order, I was disappointed to find that the fries were only at room temperature. This was quite disappointing because I had limited time on my lunch break, and I expected my meal to be served hot and fresh. I wasn't given a receipt either.

Due to the delay and the lukewarm fries, I ended up being late returning from my lunch break, which added to my frustration.

I believe in giving constructive feedback, and I hope that this review helps KFC improve its customer service and food quality. I would appreciate it if the restaurant could work on reducing wait times and ensuring that all orders are served at the right temperature. I'm willing to give them another chance, but this experience was far from satisfactory.

I hope my review helps others make an informed decision when choosing...

I am so sick of this KFC location botching my order almost every time I go there. I moved near this location over a year ago and over that year I have had more issues with this KFC location totally botching my orders than I have with any other fast food joint anywhere in Oklahoma City.

Just this last time I got the wrong kind of chicken (bone-in, when I ordered chicken tenders which should be boneless), I got no receipt, the guy bringing my order out had no idea what was even supposed to be on my order, and this seems like this is just my average experience here. I swear at least 4/10 times I go to this place there is SOME KIND OF PROBLEM with my order. I've also had chicken tenders served up clearly undercooked before.

I've given this place numerous chances because they're conveniently located near my house and they just keep having issues messing up my orders!

I'm just ordering for one person, not even very large orders! How hard can this be? Why can't they hire any good people here? I don't EVER have these issues at the Sonic just down the street. They have no problem serving me the right orders. I ask for no tomatoes? Every time there will be no tomatoes. No problem.

I'm done. I just can't go here anymore. This...