Atlantic Seafood — Restaurant in Old Saybrook

I have been going to this local fish market for years; I've never had a bad piece of fish, nor have experienced bad customer service here. I especially like the smoked salmon and the rainbow trout--both of which are excellent. Also, they have a nice variety of perhaps half a dozen seafood-themed soups, which are in a frozen case. My favorites of these are the 'Maryland Vegetable Crab' and the 'Rhode Island Clam Chowder'; simply delicious. The only drawback is that they haven't added to nor have changed any of their soup selection of late, so essentially, it's the same old, same old for the past five years at least.

While this shop does have great quality fish and seafood, their prices are often close to exorbitant; I don't want to feel like I have to take out a mortgage just to purchase tonight's dinner.

There's kind of an elitist vibe to the place, it must be said. Yet I was very disappointed (although not totally surprised) to find out that they don't accept EBT here. They must want to keep 'riff-raff'...

Been shopping at this fish monger since 1999, from org. owners.Fast forward, Lisa F. bought business (guessing 2004-2006) I have NEVER had an issue with any fish or side etc. purchased including to present! My favs: Ahi tuna, Niantic oysters, Wellfleet oysters, sea scallops, swordfish, grouper, clams, sea bass, oysters rockefeller, carolina slaw, to name a few! Lisa F. added a larger variety of fish products and sides! Chef Jerry created fantastic recipes (Carolina Slaw) amongst others! NYT review said "Any fresher you'd have to catch it yourself" Fast forward to mid 2004, Lisa said she was retiring (OH NO!) But ironically, sold the business to LISA and MIKE K., whom she introduced me to! Basically telling them, Mark supports your businesss all year long! please take care of him! Which they have! I might be long winded!, but NO ONE IS BETTER THAN ATLANTIC FISH IN OSB! PS: Lynne has been there NOW P/T FOREVER! Tell her Mark...

An owner can make or break a business and unfortunately new ownership has led to a few very unpleasant experiences for me. I have been a customer for many many years and when the new owners took over I asked them (as a loyal supporter of their business) to support my run for St Jude's Children's Hospital that I do in Memphis each December. They didn't even respond to my first request and then when I sent a follow up email they said no, they had already donated and no intention of making any additional donations. I was quite disappointed in the way this was handled but continued going there at least once a week. Then around a month ago I had finished ordering and went to the cash register to pay. I was told by an employee to "step aside" for another customer that was after to me; stunned trying to process what had just been said to me I complied. That was strike two and three for me. I have not been back and may...