Casey's — Restaurant in Omaha

I was having the worst day and I realized that I forgot my cell phone. I asked a Casey's worker named Jerol if I could use his cell phone hesitantly. Thinking "there is no way. I am in Omaha and you are lucky if they will let you use the store phone in most gas stations, Right???" Well, he said to me (in a very friendly tone) "sure it isnt a problem." I said "you can watch me, I just wanted to redeem my Casey's points to use for cash, and of course, I forgot my phone at home". He replied "it is ok, here, take my phone, and use it". I was so surprised at how friendly and trusting he was to me. I live in Blair, NE and you can't even find that sort-of kindness (most of the time) in Blair, Omaha or the other counties around. He turned my very awful day into a much brighter day!!! I called the store this morning and they said that he is already a manager ...well I believe that he deserves a good bonus for a job WELL-DONE! Thank you Jerol you really made my day 😊 Your satisfied...

Horrible experience and I will NEVER go to this Casey's again! I would give them ZERO stars if I could. I bough the most expensive car wash and ran my truck through their wash this afternoon (3/2/23). When I got home I looked at my truck and was disappointed to see that my truck was filthy and hardly any dirt was removed by the wash. I called Casey's and talked to the "kitchen manager". She had the audacity tell me, "if your vehicle was really dirty then it would still be dirty when it was done being washed". I told her that is not correct and I asked if I could stop by tomorrow and get a refund with my receipt. She got very sarcastic and then hung up on me. The car wash is rip-off and does not work. Save your money and get your vehicle...

Came a week ago for a car wash. When checking out, we were told to honk if no employee was at the car wash & someone would come out. We honked several times, even got out to see if anyone was around. No one ever came. The line inside at the register was so long we & we were in a bit of a hurry, so we decided that we’d come back another time. Came back this morning, the line to the car wash was several cars deep & not moving. The person in the front of the line finally got out, walked inside the store and then a few employees walked over and things started moving. Just got home and looked at my car and there’s several spots that are still dirty. Just a big hassle to get a car wash that didn’t even get my car...