Star Deli — Restaurant in Omaha

I am a legally blind therapist who is terminally ill. I spend all day being paid very little to listen to extreme trauma (most therapists rarely deal with trauma). My clients are community mental health, so gov insurance, meaning I get paid less than half what most therapists make. I can barely afford my bills. But I spend my free money, once in a blue moon, to buy a sandwich from Star Deli.

Best sandwiches in town.

But the last 2 times I've been made to feel like a burden. Last time I literally changed my order because of how obviously his face dropped and because he openly sighed at me for daring to order a salad.

It's 8:15. You close at 12. I make the mistake of ordering off the menu (nothing special) like anyone else, and I dare say "same bread on all 3 to make it a little easier." He shook his head and scoffed "its not easy..." I ask "how so?" He mutters "it's not easy..." I ask him to clarify and he repeats himself.

Work somewhere else, bro. I worked for Kum and Go for years, making specific pizzas with dozens of options for toppings, all alone while managing an entire gas station and all the other things that go along with it like making fresh sandwiches and salad.

There are places that allow you to just sell pre-made stuff. There's no reason to work at a place like this with an attitude like this. My ONE day I can spend money on something that is not bills, and I'm made to feel burdensome and difficult. Twice in a row now.

I've a terminal blood disorder called Hermansky Pudlak Syndrome, and I can serve people with a smile. I have autism, and I can hide my emotions from clients/customers. What is your excuse? Honesty?

I GUARANTEE you, it could be worse. Get a therapist or a new job or something. It isn't fair. I deal with enough actual discrimination on the regular. I don't deserve to feel like this for spending my money at this establishment. The more I spend the more upset the employee is; so backwards. I tipped well. Because I value effort. But a part of that effort is not making me feel like I should have gone elsewhere. Teens in overnight shifts at McDonald's don't have this much attitude. It is legitimately hurtful to me. I serve the community every day and I can't even order 3 sandwiches.

He isn't a bad person. He saved me from overpaying once (blind people need bills in a certain order and the person who gave them to me didn't give in the right order).

At the same time, it costs zero dollars to not knock me down a few pegs for being hungry and wanting to not cook rice or potatoes from scratch again.

I've been coming here for many years and this isn't the service I am used to. I wish I went someplace else. I probably shouldn't come back, so dude can feel better. I wonder how many other people you've scared away man...it isn't right/fair. You can go do data entry or something where you don't deal with customers, if you have no customer service skills/hate anyone who doesn’t order 1 singular sandwich half.

I just worked 8 hours with no break with people with horrid dark trauma. I'm in chronic pain. My dad is hospitalized and comatose. My daughter tried to commit suicide 2 times last week and just got out of the psych ward. You have NO IDEA what people are going through. I just wanted a good night. But instead I get to go home and feel like a...

Absolutely ridiculous experience. I’m surprised they have over 1 star reviews. This was a corporate company order and we try to support small business and stay away from the chains but I guess. It anymore. Called 2 days in advance asking if they can do an order for 11 people in the next two days. The person on the phone said yeah, I guess I can give it to them in the mnot sound dconfident. I said I noticed delivery on the website and they said no but Grub Hub can do it. I said okay: I made the order through Grub Hub within 24 hour notice. Grub Hub said restaurant will confirm order at 11:28 am to be delivered at 12:15. Got 3 e-mail updates that everything was confirmed and good to go and driver was selected and then 15 minutes before the scheduled delivery the order was cancelled!!! No explanation, no reason. I understand it could have been Grub Hub but no communication from restaurant or Grub Hub. I’m leading a team of 11 managers and a company owner that either just flew in to Omaha or drove 5 hours that we don’t have lunch!!!! Do NOT TRUST this restaurant. We actually walked across the street to Jersey Mike’s-they gave us incredible fast service, I gave them a $40 TIP and they said they know about Star Deli and they close really early or whenever they feel like it and never operate on the hours listed. Wow! Pretty embarrassing for Star Deli. You just lost a big contract and a ton of...

This was mine and my boyfriend’s first time eating here, and his friend highly suggested it. Unfortunately, all the talking up didn’t match what we saw. I spent $40 for a Cuban, Jalapeño popper Grilled Cheese, and a French onion soup. To start the soup was really heavy on the salt, almost like it came out of a progresso soup can. As someone who grew up on the east coast eating Cuban sandwiches and knowing the key things that make a Cuban a Cuban , I have certain expectations and Star Deli’s Cuban is honestly a fancy ham sandwich there is really nothing that screams Cubano. My boyfriend ordered the grilled cheese and the jalapeños were whole and made it difficult for him to eat. My last issue is the use of “Deli” when I see deli in an establishment name I’m expecting to walk into a delicatessen. To see a variety of cold cuts in a refrigerated case waiting to be slices and weighed, that’s not what I saw at Star Deli, there was no one in there and no actual sign of a deli to be seen. It’s honestly just a hole in the wall over priced and subpar sandwich shop, I get a better version of a Cuban from Jimmy's Eggs and sides for what I paid for the one...