Carl’s Jr. — Restaurant in Ontario

Title: Carl’s Jr. – Where the Chicken (and Customer Service) Goes to Die

If I could give zero stars, I would. This might be the most infuriating fast food experience I’ve ever had — and that’s saying something.

I pulled into Carl’s Jr. craving something simple: chicken tenders. But surprise! “We’re out.” Fine. I pivot and ask for a crispy chicken sandwich. Guess what? Out of that too. Apparently, anything involving actual chicken was off the menu. What’s left? “Just burgers, fries, and grilled chicken,” the drive-thru voice tells me, as if I should be honored to be offered the scraps of a dying kingdom.

Feeling trapped (I was 11 miles from home and too hungry to argue), I settled for the grilled chicken sandwich and waffle fries. I say “settled” because that’s what this entire sad, limp experience turned into: a reluctant compromise served up in a greasy paper bag of regret.

But the real kicker? I get home from work — 11 miles later, mind you — open the sandwich, take one bite… and nearly lose my appetite AND faith in humanity. It didn’t taste like chicken. It didn’t even taste like food. It tasted like the dumpster grease from behind a gas station that gave up on life. The smell? A pungent, stomach-churning aroma of overused fryer oil and existential dread. Even my dog sniffed it, looked at me like I’d betrayed him, and walked away. That’s right — my dog. Who eats garbage.

And let’s talk about the service. The drive-thru employee sounded like I was interrupting her nap, rushing me through my order with the charm of a DMV agent on a bad day. Would it have been too much to mention they were closing? Or that they were out of everything resembling decent food? Or that the grilled chicken might have been marinating in despair since the Bush administration?

Carl’s Jr., if this is the “quality” you’re peddling now, you might as well shut down and save us all the disappointment. I didn’t pay for a meal — I paid for a lesson. And that lesson is: don’t expect edible food or basic courtesy from this location.

Absolutely...

My car was broken into while I was inside eating. I asked the manager on duty for help on getting a number for footage or any other resources they may have to help me. She replied I would have to wait because she had the lunch rush, she proceeded to stand in front of me for 15 minutes ignoring me.. not caring at all when i told her It was an emergency because my car window was smashed open and all my belongings were exposed... I understand if she was understaffed or was super busy.. but they werent busy she just didnt care. she actually had somebody waiting at the counter for orders... And I asked the girl at the counter if she had a number i could call for footage, the manager cut me off and said i already told yoi to wait. No care at all and she was also rude until I asked for the main managers name and number. Then her tone changed... I never call corporate, I never leave negative reviews but this was unacceptable that their manager IRMA handled the...

I don't often write food reviews but man was this place bad. They take my order, and I go to the window it's about 935 (I checked because I have to be at work by 12. Lucky it was slow and I just order 2 California classics. Easy enough. Yet they don't address me at the window. . . And after exactly 9 minutes of watching them laugh standing around not doing anything a slightly over weight Mexican woman glances my way. I give her a puzzled, confused look like. . What's happening. She glared at me and walked away 4 minutes later she opens the window reads Mr the total and charges me. Still that angry look on her face. She then hands me my food and shuts the window by now there was a line behind me and I have 5 minutes to be a work. . . Rude, slow obvious (I hate my job and I'm going to take it out on...