Hog Rock Cafe — Restaurant in Ontario

This place is an absolute disgrace! You can’t even walk all the way in the door without getting yelled at because me and my husband had our service dog with us. After walking in the door, we still get yelled at no dogs as we proceeded to explain to her that he is a Service dog if she would just give us a second, we could show her his paperwork. After we processed to show her his paperwork and explain to her it’s his ID card she just had an ugly attitude and was rude. From the moment we walked in she was rude and looked disgusted. After showing her his paperwork she then asked what his services do and we explained to her what his services are, her snotty as remark was just go play your slots. We then asked her what her name was she told us all we were there to do was cause trouble and make problems for her. No one was there to cause any trouble all we were there was to go play but to her us showing her proof of his paperwork and explaining to her what his services do she wasn’t happy we proved her wrong. After her telling us with her snotty as attitude ‘go play your slots’ we then told her we would just leave. After walking out the door she then followed us out and took pictures of my husbands license plate so my husband told her take a picture of my ID it would be better. She then proceeded to tell us we were there to just cause problems. She was just mad she was wrong trying to deny a service animal. Someone who doesn’t know the ada rules shouldn’t be able to work at a business!!! This place will forever lose my business and my family’s business!! The lady who supposedly doesn’t have a name shouldn’t be working there!! She should be fired! Not only did you make your self look stupid, you will be getting a call from my...

Y'all ain't gonna believe this, but let me tell ya 'bout my downright terrible experience at The Hog Rock Cafe. Now, I ain't one to complain, but that food? Lord, it was somethin' else. That French dip sandwich? Tougher than a leather boot, I tell ya, on a bun that coulda been used for target practice, and not a speck of flavor to be found. And don't even get me started on that mushroom Swiss burger – raw mushrooms, raw onions, and a plain ol' bread roll. As if that ain't enough, the bacon they slapped on the side was crispy as burnt kindlin', just like you can see in them pictures folks been sharin' all over them reviews.

But hold onto your hats, 'cause the real trouble's in the cleanliness department. This place? Swarmin' with flies, like it's a summer shindig for 'em. They handed me a fly swatter, yep, a bona fide fly swatter, at my table, like I'm some kinda fly-fighter while tryin' to eat. I took a good look around, and I'll be danged if I could spot a single open door or window where them flies might've buzzed in from. Seems like these critters just claimed the joint as their own. I even caught a peek into the kitchen – that fella rustlin' up the grub was wieldin' an electric fly swatter like a wild west gunslinger, swattin' flies left and right, not givin' a lick where they landed.

Now, I ain't no local, so maybe this sorta thing's par for the course 'round here, but lemme tell ya plain: it's downright stomach-churnin'. If you're aimin' for a bout of food poisonin', well then, step right up and chow down at The Hog Rock Cafe. And if bland, downright nasty, overcooked and undercooked vittles is what you're hankerin' for, then by all means, saddle up and...

Underwhelming, and nothing like the picture painted by the other reviews. We stopped in mid-afternoon on a Saturday for a late lunch. I had a BLT and tots, he had a cheeseburger and fries. The place is pretty dirty. Floor is sticky, and the white tiles are filthy. Tables were ok. Walls and doors were dirty. We didn't attempt the bathroom - afraid of what we'd find. Water glass had crusties on it. Pepsi was flat. Fries and the tots were not good. They tasted like they were fried in old rancid grease. They had a sour taste to them. The BLT was good - generous with bacon, and the tomatoes were nice and fresh. However, we were seated where we could see into the kitchen, and after he had prepared our food, the cook ate as much bacon as he put on my sandwich. The place has a back room with slot type machines. We were the only customers in the restaurant portion - but the back was doing a brisk business. Not a negative, but not really what I look for in a dinner experience. Waitress was nice, but she spent an inordinate amount of time on her phone. She never checked on us, so the dirty water glass never got addressed. $28 before tip for a simple cheeseburger, a BLT, and one Pepsi is pretty high for the caliber of dining experience we received. But I guess that is the way of the world today. Sad, because this place could be really nice if they cleaned it up a little and trained their staff in basic customer service (and told the cook not to snack within the view of...