Ashley Store — Local services in Ontario

My son who is 14 years old, told me he doesn't want a bunkbed anymore. (Its a handy down from his sisters) He said "Mom, I want a bed of my own". I went into Ashlys by myself looking for the perfect bed for my son. A gentleman came over and introduced himself, his name is Chris. I explained what was going on and he showed me 3 beds. I finally said i can only do so much. He says I get it. We go to the computer/tv and search on there for a full size bed. I found one that I know my son will love!! As I said Chris is listening to me about money. He tells me again he gets it. He starts recalculating numbers on his phone.. "This what I can do for you." He shows me the numbers and i was more than happy! This I can afford!!! I put half down and happily on my way!! We put the bunkbed up for sell for $100. We got someone that I know and we sold it to her for 75 including the top twin mattress. My son and I broke down the bed and it sat in the living room for a day while he sleeps on the mattress on the floor. My husband and are hard working peeps. We do what we can! We decided to gift the bunkbed and twin mattress to the family.

I feel like paying it forward is like a chain link fence. It takes one link to another to keep it going.

Thank you Chrs Sumner for...

(they added on here that I did not purchase from their store but that is a lie. I live in Ontario and used their store. I also reached out to him like he says in his reply and never heard anything back 👎).Ordered a couch in the middle of July and was told 5 weeks out. It is now the second week of September and I still don't have a couch to sit on. I have not received any updates from them and every update I've gotten I've had to call and ask for. I called last week to find out that it came in on a truck last Wednesday after which they told me they deliver within 1 to 2 days of it arriving. The warehouse coordinator finally calls me on Friday saying he can't deliver until the next Monday and when I push back he says they will try and get it delivered by the end of the day and will call if they can't. Shocker, they never call and don't show up. Now it's Monday and he calls again to tell me that he can't deliver it till Wednesday because his trucks are full Monday and Tuesday. I point out that he already told me that they would deliver it Monday if they couldn't on Friday and he basically tells me that's too bad. So yeah. Not impressed with these people. Almost $3000 and two months later and I still don't...

We recently bought new furniture for our house that is in the process of being built. We had made all our selections for the home and had a vision of the type of furniture we wanted to be delivered this summer. We came in to buy a large electric reclining sectional and a new table with extra chairs.

Nancy, the gal we worked with was AMAZING! She was knowledgeable, funny, kind, and patient with us. She was great at helping us find things that matched our specific style for our new home. After showing us furniture, Nancy gave us some space to talk, wasn't pushy, and we were so greatful that she didn't give us that "sales hungry" vibe that we felt at other stores!

She even helped us organize our purchase to line up better with our delivery date being out several months.

We will be back to get additional furniture in the next few months and I just wanted to say, don't pass up coming out to this store. The Ontario Ashley furniture store has superior customer service and different style options that the Meridian store did not carry.

They really took care of us. Nancy and Richard are the kind of people you will want to do repeat...