Urban Crave — Restaurant in Ontario

This place made me very uncomfortable. I walked up and looked at the menu on the wall. Once I figured out what I wanted, I looked around for assistance. One man and woman were talking, stared right at me and then went into the back. I proceeded to the bar and the man there paid me no mind. I stood there for awhile watching him look at me but continue to help others with out asking if I have been helped. After about 7 mins he walked around the bar and looked at me multiple times without asking me if I needed help. I had to ask the man at the bar if I can order food. He immediately said there was a 20 min wait with an attitude as if it was too much to take an order. After putting my order in he gave me the machine to pay but I still had another question. I tried to grab his attention and he kept skipping over as if I was not there. The lady asked if I had been helped (mind you she was there all the time 10 mins had passed and she was barely asking). People after me that walked up were helped and greeted immediately. This place gave racist vibes. Everyone that was helped, greeted, and got immediate assistance was white. Meanwhile I consistently got ignore. As I waited for my food I notice two other black walk up and was ignored. The moment a white man walked up the bartender was asking how he was doing and if he needed a good menu and all. My food was slammed on the table. If I didn’t look up he wouldn’t have said anything. I would not come here again. If I wasn’t in a rush for food and had not already ordered I wouldn’t...

The food here is fantastic! We'd have this as a regular local place to eat, if it weren't in an airport. Their hamburgers and chicken sandwiches are delicious, and filling. Toppings are plentiful and fresh.

We ate here for lunch, with tween kids. Kids had the 360 Burgers (with eggs, bacon, & garlic alioli) and happily devoured them. (It comes with grilled onions, but our kids ordered their burger w/o them). Adults had the Fiery Chicken (with jalapenos, slaw, and cheese sauce. They were so good!

Highly recommend, if you have a layover and need a meal. It's a bit pricey, but it's in the airport. This place doesn't skimp, so it's worth the...

Avoid!!! Especially for an airport, when people are trying to get to a flight! 25 minutes for a sandwich??? Got a side salad, thank god we got it first. While we waited and waited, the manager, Duane Williams, sat down next to us with his hot meal lol 😂 Had to leave, left 5 bucks on the table, waitress was nowhere to be seen. Went to Chick-fil-A next door, got it in 3 minutes! Manager, Duane and waitress showed up in chick-fil-a to demand payment for food we never got!!! They literally threatened us saying they would get us thrown off our flight! Never in my life have I seen such horrible service and management! Do better!...