Wendy's — Restaurant in Orange Park

The employee was extremely aggressive & argumentative by yelling at us when asked if we could get our drink corrected and refused until, asked multiple times because "we were in the wrong" the drink was correct. (Considering when she read the order back she said Coke?! I told her at the drive thru no, it is supposed to be Dr.Pepper. When we got to the window and handed me our drink she said here's your Coke. What??!! Again, I stated no, we wanted a Dr.Pepper.) It shouldn't have been such an issue just to fix such a simple mistake. My mom leaned over and said enough already, stop arguing with us, can you just give us another one. She took her headset off, leaned down with such a hostile attitude saying, what did she say!!?? She then went off on my Mom as if she wanted to fight her!! She then intentionally gave us a diet soda! I watched her push the wrong soda button on the fountain machine and then handed it to me smirking. At that point, we had just had enough, this was ridiculous and uncalled for! I asked for her name... and now i know that Tamika needs anger management! She told another employee in front of us, "where is their food, so they can just leave!" After we recieved our food, as I was attempting to say something, she slammed the window while bad mouthing us to another employee.... btw, this was all in front of my...

I live by this Wendy's and have had poor quality of food and terrible service in the past and normally would not have visited there tonight; but my wife wanted to try the Chicken Asiago Club. I drove to the drive through (mistake #1) and ordered a number 8 sandwich (the Chicken). The response was, "Small, Medium or Large." I said I just wanted the sandwich and we went through the Small Medium or Large a few more times. I then got it clear that I only wanted the sandwich and ordered my Double with Fries, SPECIFICALLY asking them to be fresh from the fryer and HOT. I pulled up to pay and again made sure the cashier had my order correct and reiterated I wanted Hot fries, and ketchup and salt in the bag.

You guessed it.....I got home and the Chicken sandwich was cool to the touch and dried out like it was fried at noon and sold to me at 6:10 pm. My fries were not even room temperature. They were cold, oily and uneatable. My hamburger bun was falling apart and stale. The beef patties were cold to the touch. To cap of a horrible experience they failed to put any ketchup or salt in with my order

Miserable Service Horrible Food, Lousy/No...

I wish there was a way to give this location less than 1 star? Go to the one on Argyle Blvd, it’s worthy the drive. Every time I go the the one on Roosevelt They screw everything up. Last night we Went to this location and asked for napkins and ketchup for 2 Dave Single combos so we got 4 ketchup packs and 2 napkins total. Then the Coke my friend got tasted strange and so she decided to try to give him the same soda without tasting or checking if it was out of syrup, since she refused to get it from the other fountain he just got another soda. Things got worse, they gave me Luke warm, mushy, salty, old fries. The Dave’s Single I got was so sloppy and saucy I couldn’t eat it with my hands. I had to stop at Wawa (where I wanted to go instead) to get a fork and knife to eat my burger. I’m not sure why I have ever been to the location again but it’s been many months and I just needed to be reminded why I...