What a shame! My daughter and I have been here a few times and we have never experienced anything concerning, but this time I ordered my daughter chili cheese fries to go and once we got home, she started enjoying her meal and as she has another bite..
I watch her spit this hard item from her mouth, I called this place immediately, because I needed to know what my daughter had almost digested.
Their response was I needed to drive all the way back, so they can see whether or not it was from them, mind you. I live on the opposite side of town, this is my first to go order, because when we do eat here, we eat in.
I politely asked if I can have the managers email so, I would be able to discuss this concern and send them photos or get more information on how we can properly handle this situation.. without me driving 30 minutes back after just leaving, the inconvenience and gas alone is more than the meal itself. I was told they couldn’t give me any information to contact the manager/owner to discuss this concern!
I was basically told that I was on the employees time for this concern and given 3 hours to make a decision of driving all the way back, so they can see for themselves. To be completely honest I was more upset not being able to speak with management, so something like this doesn’t happen to someone else. My daughter lost her appetite, I lost my appetite and I wasn’t even eating their food. Then, to top it off absolutely nothing was resolved. Such a shame! Good luck to this place and to whom...
Read moreBeen here a handfull of times over the years. Usually only for a burrito. They claim their breakfast burritos are "the best". Well, the sign does anyway. They ARE decent breakfast burritos, but be sure to beat the 11:30 am cutoff if you want one. The last few times I have been here was because it nextdoor to the hotel I was staying at, so, super convenient. Place is usually pretty busy in the morning, implying that breakfast is popular. If they can, I bet they would be well served to provide breakfast all day. It is mostly a order and pickup from the outside window, but there is a small inside dining area. I have never been inside. Handful of tables outside. Small parking lot. But usually enough and street parking usually available. I think I had a burger once and I think I remember it being pretty decent. It is similar to any of the other non-major chain, local burger/mexican places. (Think dukes, yellow basket, fantastic burger, etc) better than mcdonalds type of burgers, all very similar to one another. Pretty sure they all shop at restaurant depot. But it is basically you expect and better than Burger...
Read moreFirst time here after a quick ride from Steve Ambriz Park to Huntington Beach and back. A lot of people outside, waiting to order or pick up their order. It's a very small/cozy place with limited seating, both inside and out. Parking is also on the tight side. However, it's apparently really popular! The traffic at the window never stopped! Most took their orders to go. I asked Debbie (who was the on the counter) to surprise me. She ordered up an egg and chorizo burrito. My friend had the regular breakfast burrito, and he liked his as well. It was great, I didn't even see it on their menu! I'll definitely stop by again when we're on...
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