Awakening Coffee & Tap House & Brewery — Restaurant in Oregon

This is the first google review I’ve ever left, but I was treated so disgustingly by the owner, Ann, that I was compelled to write about the elitist nature of the owner of this coffee shop. Last summer, I began visiting Awakening Coffee and I absolutely loved spending time here. Ann and I got to talking and I inquired about possibly displaying some photography around the coffee shop. Ann quickly obliged and seemed excited to have my photography displayed. And so I began to get my display ready; I bought frames, spent hours sifting through which photos I’d like to display, etc.

We even set a date for me to bring the photographs in. This was in August. In September, Ann notified me to hold off on bringing in my frames as the coffee shop was planning an extension in to the adjoining space. Over the next couple of months, I sent text messages that were left unanswered, and anytime I went in to the physical space, Ann was not in. At the end of 2021, I sent her a text asking when I should reach back out about the photography display and she told me to reach out at the beginning of the new year. And so I did. No response. Today I was nearby the coffee shop and decided to stop in to see if Ann was in, if the expansion had been done, and if I could finally bring in my photography. I had been stringed along for MONTHS while Ann had never once communicated that the expansion had indeed been done. I was promised that once the expansion was done, I could bring my photography in.

Ann was in today. I noticed that the expansion had been done, and when I asked if I could bring my photography in, I was told no, and that a tv had been hung up on the wall already...

In a very calm tone, I tried to peacefully explain that I was upset that at no point in time had Ann communicated with me that she was no longer interested in displaying my photography. I told her that I wished she would’ve been transparent with me instead of deceiving me all these months. She put her hand up to my face to interrupt my plead to tell me that “she was busy” and that if I wanted to talk, that I should call. I asked her why I should call her when so many of my text messages have gone unanswered. She asked the last time I had reached out and I told her the end of January, also mentioning that she hadn’t responded to that last text. She tried to say that that wasn’t true, and when I offered to show her the text message, Ann showed her true colors and what she thinks of her customers and kicked me out of her coffee shop. For simply trying to have a conversation. For simply trying to tell her that my feelings were hurt and that I had spent a lot of time, energy, and money to put all of this together.

I have never been kicked out of any place in my entire life. And for it to be a neighborhood coffee shop where I used to find so much peace is incredibly unfortunate. I have furthermore never been treated so distastefully by a business owner. I was simply looking for an acknowledgement on her part of her wrongdoing but instead was met with entitlement and was kicked out on to the street like I was some piece of trash. Which I absolutely am not and absolutely do not deserve to be treated as such.

People should be held accountable for their wrongdoings. Respect goes both ways. My generation is constantly vilified by the older generation regarding the expression of respect, but where is the respect for the younger generation?

I’m sorry I ever spent any of...

Overall a great space, unfortunately we spilled both our drinks (hot drinks in a tall glass rather then a coffee mug and the other was in a paper cup when they clearly had coffee mugs in the sizes I ordered and we stated it was to stay) in full right when we got them due to the chairs we were sitting in being a bit wobbly and a bee really wanting our food. I told the front staff and they didn't offer to re do our drinks. So I ended up paying for a second set which came the same way. I know I'm not entitled to a free replacement, but most establishments offer to replace spilled drinks immediately. Indoor space echoed, but outdoor space was lovely. Drinks weren't mixed well and all the chocolate was on the bottom. Great environment, food was good.

Update, in response to the comment from owner. Only one of our drinks was 20oz. Us staying as long as we did was because we wanted to catch up, had nothing to do with us being happy. Nor did I mention I was overall unhappy. I feel I gave a fair review based on my overall experience. I would recommend you to others. I shared my experience. Which was a relatively normal experience...

Me and my husband are frequent visitors to Awakening Coffee. We've gotten to know Ann and Joe as friends and love the coffee, food and service we receive every time we visit them. Ann and Joe are passionate about their business and their commitment to local businesses and the Oak Grove community. Ann and Joe are big supporters (time and treasure) to local events and causes. Besides they are fun people to be around!

The coffee and menu items are really great. They serve top-notch coffee (Illy) and treats. This is our go-to place on weekend mornings. Ann and Joe know what we want when we walk in the door! You can expect to be well served here and to enjoy some time inside or outside in their covered patio while checking in with friends or making new ones from the community. Awakening Coffee has become a meeting place for local residents and an anchor for the community. We always enjoy seeing old friends and new at Awakening Coffee.

Thanks again Ann and Joe and the Awakening Team for being such a great contributor to the Oak...