Brothers Chinese Cuisine catering — Restaurant in Orem

My wife and I decided to try Brothers Hotpot and Chinese Cuisine yesterday.

The restaurant is going up the hill from Provo to Orem. If you're not looking for it, the restaurant is easy to miss or to just see it as you're driving by at 45 mph. It's harder to see as you're driving up the hill particularly because the lot before the restaurant has trees almost to the road and the restaurant sign is far enough back that you won't see it until almost you're passing by.

We went about 3:30 PM and were almost the only ones in the restaurant. Because there was just about nobody else, and my wife has been trying to learn Chinese, we had a pleasant conversation with our server, who was training a new hire. Apparently our server runs the restaurant and said she also has the Great Wall restaurant in Salt Lake. She said this restaurant, Brothers, has only been open for about 3 months. She's from China and lived in Hong Kong for 25 years. The chef is from mainland China.

You can choose either the hotpot side, which seems to be more buffet-style, or Chinese cuisine. We went for the cuisine so we were seated in an area with a tree-lined view of the Provo area looking out towards the mountains on the east.

After some recommendations (and some suggestions of what to avoid, a couple of the fish items -- she said because the fish isn't the right kind and isn't freshly caught she doesn't think they taste quite right) we ordered 4 different plates, knowing and planning to take leftovers home.

While I can't remember the exact names of the menu items, one was the sweet and sour chicken, the second was similar to kung-pao (with diced chicken, peanuts, vegetables), there was a plate of bok choy, and a plate of fried rice with chicken, ham, beef, and shrimp.

All of the food was fantastic. We didn't have any complaints about any of it. We ordered the kung pao-like dish mild, so the heat was toned down a bit. Even with that, my wife accidentally ate one of the dried chilies and it was a bit much.

We thought it odd that none of the dishes came with any white rice. The server said they used to (at the Great Wall restaurant) but would end up throwing away most of the rice because too many people wouldn't eat it. Adding a small rice bowl (white rice) is only $1, but we didn't do that as we had a whole big plate of fried rice.

Definitely good enough to return to try out...

Been to this location before, but was a different management and it was a Chinese and dim sum place.

Decided to come here again (obviously new management and a different restaurant) and I don’t think we will ever come back!

The service is one of the worst experiences we’ve ever had. On a Friday night, we were 1 of 2 tables (who came in after 8pm), and the place was empty (besides a private party in the private dining room). One server for the whole restaurant.

When our order was taken, we only ordered 2 items: veg 🫑fried rice 🍚 and salt and pepper prawns 🦐. When the salt and pepper prawns came out, it was served with no shell and fully battered(covered). The server did not ask me if I wanted it with or without shell - I assumed it was going to be with shell (as I pointed to the menu where the picture was, displayed with shell on.

So we had to wait for another 10-15 minutes to get that order to come out. The shrimp they used was mushy on the inside, a bit gray colored (towards the tail, on the inside), and they used too much cornstarch for the breading - so it wasn’t as crispy as expected. Trust me, I’ve had my share of salt and pepper shrimp (with shell on) and this was probably the worst I’ve had.

I had to get up a few times to ask for: utensils, a Diet Coke, and boxes to go for our food. The only reason is I’m giving this place 2/5 stars 🌟 (instead of 1) is because the veggie fried rice was decent. But over all, service, with the prices they charge, for MEH Chinese - you can get better quality Chinese at Feast Buffet or King Buffet - and those places do salt and pepper shrimp 🦐...

This is an excellent restaurant. I love Asian food in general and Chinese food was my gateway drug so it will always be my favorite. My daughter found this spot and loved it and took us there when we came for a visit. I'm really glad she did because the name leads you to believe that they focus primarily on hot pot. I like hot pot but have had mixed experiences with it. As it turned out, hot pot is not the primary offering here and all of the dishes we tried were fresh, well prepared and fantastic in general.

The restaurant is clean and the employees mostly friendly and helpful. We ordered a spread so it 's hard to cover it all in a short review but there were no weak spots. We had chow mein, sweet & sour chicken, dumplings, sesame chicken & several other dishes, including at least one we'd never heard of or tried before that was very good. I wish I could remember the name.

The only bad part was I specifically ordered the chow mein with no onions. I don't hate onions but learned a lot time ago that they often overwhelm the flavor in that dish. When it arrived, it had onions in it. I pointed this out and the server acted like he wanted me to just deal with it. The cost of eating out is so high right now that I will not do that. I expect to get what I order, particularly when I clearly explain myself. I had to be a little more emphatic with him, which made my daughter a little uncomfortable and detracted from teh overall experience but I'm pretty firm about this with costs being what they are. Other than that, I'd totally eat there agion. The problem was rectified and the food...