Great China Restaurant — Restaurant in Orem

So, my issue with this place isn’t because they were slow, because Covid makes everything difficult for everyone. It is the quality of the food I received after waiting so long. So I will make my story short: I called around 6:45p ish and ordered my food. They said it would be ready within 30 mins. I arrive around 7:25p ish and they take my number and make me pay. All is good... but 30 extra mins went by, 3 different groups came in, got their foods and left before I got mine. They were all told about a 40 min wait on the phone.. were as I was told 30 min wait on the phone ... so maybe Corona is making things crazy and mixed up but like I was patient and polite and I finally got my food! Yay! So excited! I get home to eat with my husband and I had ordered the Roast Pork Lo Mein and the meat in it looked horrid. It was dark, discolored... like it looked old ... really old. There was one piece of meat that looked normal, and I used that as a comparison to the dark colored meats I picked out. (My finger is pointing to the normal meat which is a bigger piece under all the dark nasty ones) pleas believe me when I say. My picture doesn’t do it justice. I was so uncomfortable by this, and couldn’t eat any more than a few bites of noodles. There was also way to many leaks and onions... as someone who is a fan of both vegetables ... it was over powering...

The orange chicken we ordered along with my husbands Beef Lo Mein looked just fine, so did the egg rolls and the rice. The online menu is wrong so expect to pay $2-$3 extra on every meal on the menu in this review area. Go ahead and try this place for yourself, but just know if it is busy the quality of their food will not be up to par. We might try this place again in the future, but honestly I would rather play it safe and go to Panda...

Take out ordered the house special fried rice. It was very delicious. Everything went smoothly. 5 stars for the Take out.

I need to try the lunch buffet soon..so I tried the buffet days later. It's a good value at $11.45 including bottomless soft drinks. The overall quality is not great but not bad. Well, the BBQ pork was bad; it tasted like leftovers from a couple days ago (luckily, I didn't get sick). The best item in the buffet is the succulent chicken wings. The black peppered beef, rice noodles, and regular fried rice (not to be confused with the house special fried rice) are pretty good. The other items like sweet and sour chicken, chow mien, egg drop soup, hot & sour soup, and beef with broccoli were just okay. The service was not bad for just having two waitresses during a busy lunch hour (best to get there before noon). I had to flag them down for a soda refill and they didn't clear my two dirty plates ( I was alone, no big deal, I tipped them over 25 percent in a recession with high inflation). Also, you will get the bill early as a sign to finish faster if you dine alone so that they can make more money during the lunch rush hour (12:15pm to 1:45pm). A lot of construction worker types and depressed, obese men eat here (as expected). Haha. Don't go here if you expect to take your time and relax or if you are expecting seafood. I recommend going to Feast buffet or King buffet for the same lunch prices. The chicken wings saved the buffet review from being a subpar 2 stars. I give it a generous 3 stars...

ONE STAR because food is yummy other than that WORST service EVER!!! My husband and i really wanted Chinese food and had never been here before. He had just gotten off of work and got there at 7pm. We ordered sweet and sour chicken and lo mein. They did not bring our food out until 9pm. The restaurant was NOT busy, only one other couple and a group of 4 guys and yes my husband and i both remember because we were trying to figure out what was taking them so long to bring out such little food. We wondered if it was because there was alot of take out orders but you should NEVER ignore your customers that are dining in orders. So we did not get out until they were closing and the sun was down. We just decided to try another time but do take out because the food really is good. But This time after i ordered my food and asked for it to be ready at 6:30 she had asked me if its okay if its alittle late like 5 mins but knowing before what happened i responded by saying yes but last time we went in we waited for our food for 2 hrs and we would not like that to happen again. Her response back was "Umm thats not possible ma'am, maybe it was 15 mins and you thought it was 2hrs..." This employee refused to listen, apologize or even accept what i had to say. TERRIBLE SERVICE. We will never go...