Subway — Restaurant in Orlando

Visited this location on 12/9 as an online carry out order. The sandwich was lacking in meat, toppings, and way too much pepper that it was inedible. I filed a complaint online. Shortly after I was contacted by JILL EISENHARDT, the supervisor. She apologized for the poor experience and stated that if I wanted a refund or a new sandwich that I would have to return to the location with the sandwich. This is extremely poor customer service. I got carry out for the convenience because I was recovering from surgery, not to make multiple trips to Subway until my sandwich is made correctly. This sub cost $11 and was absolutely disgusting. JILL EISENHARDT should do better by her customers. I responded to her email with a picture and how disappointed I was in her response and she never got back to me. If you want a good sub from Subway, visit the location in Debary. It’s a lot less expensive and much higher quality sandwich. I would recommend getting a sub from Publix next door if you had planned to visit this Lee Vista location. Less expensive and sooo much better than what they are serving up there. Will never return to this location. Do better...

firstly, let me start by saying the food was good, better than most subways. But there is this one older lady working there who gives the most nasty attitude at the most little things. I brought a coupon to this subway (which at the time i did not know was expired) and the worker ringing me up clarifies this with me in a very nice and polite manner, to which i say its ok and ill just pay pull price. But then the older lady i previously mentioned grabs the coupon, says "Not here!" in the most nasty attitude, and then RIPS the coupon in half in front of me. She also gave me more attitude at the beginning of my order because she said they did not serve the spicy italian anymore, to which i did not know because all of the previous workers here served me a spicy italian. she was so rude for no...

I'm done with this location and the incredibly rude staff. There is absolutely no reason to treat another human being the way 2 of the 3 ladies who were working today did. The attitude, abrupt responses, yelling and way they ignore customers is appalling. I've seen it before and brushed it off, but today was it. Please learn how to treat a fellow human being with decency and kindness, and if you dislike your job so much, go find a different one that...