Super Orient Buffet — Restaurant in Orlando

Truly, and honestly, I hate leaving bad reviews because it leaves a bad taste in my mouth when I have to open my mouth to speak ill of anything in this world, but this experience was by far the worst I’ve had to experience. I drove 40 minutes from my house with the intention of coming to this buffet before taking my son to the park to start our day as my son was eating his food, which was either the bread or the pizza he ended up, acting like there was something in his mouth that he was trying to take out and I found that it was hair blonde hair, not gold hair that the manager claim to have said the color was I wasn’t looking for no discount or no money taken off my bill, but immediately she started offering to take the drink off, which was water and other discounts. I told her it was hair instead she told me they brushed the bread with the garlic and it may have been the hair from one of the bristles. The hair was about 3 to 4 inches long. What brush are you using? I didn’t want any discount or no money off. If I wanted a free meal, I would’ve let a man take me out with my son and paid for everything because that’s easily accessible. I came to pay for my lunch with my son to have a great bonding time. All I wanted from that Manager was an apology that hair from her workers were in the food and that my son had to stumble across it and we could not eat our food anymore. You’re lucky that there is not a zero star option. I hope Google changes that you guys need new management clearly. Customer service isn’t the way it used to be when I was a server in the food industry or when I was a manager too! Since I’ve moved down here I don’t go to any other buffet cause this was the first one I tried when I was checking out Orlando and I take the 40 minute drive, I usually surpass the little bad service here and there with me but MY SON IS OFF LIMITS. I will gladly find a new...

So this is the closest Chinese buffet from our house, this the second time I visited. The first time was not good, the food was mostly cold and the selection was poor, my husband refuses to go back. My daughter and I decided to give it another try, to be honest they have a better selection and the food felt fresher and hot. The fried rice is not good at all, the “shrimp boiled” was bland and the shrimp was dirty and overcooked, the dumplings were dry and didn’t taste right. The soups, sweet and sour chicken and the sushi, were good. But, when we entered there were three employees standing and talking in front of the entrance, all giving their back to the door, we stood there for a good minute trying to get their attention until they finally acknowledged us. The place is old, dated and it could be cleaner. As you have to pay after you eat, we waited for the server to bring me the bill but she never did and I couldn’t find her, we went to the register and there was no one there or around, we could’ve easily just leave without being noticed and without paying but I’m not that type of person, so I had to walk around to find the girl and get the bill, I found her cleaning our table like nothing. Again there was no one at the register until a couple asked one of the girls for help, same thing they could’ve just walked away and no one would’ve noticed. I really wish it was a better place cause it’s so close to us, but we’ll continue driving to our favorite buffet, it’s...

I've been eating here for awhile at least a year. One thing I want to point out is that they are truly a good place to eat when you want very tasty and always hot food. The general food quality is very good however the reason I'm posting this is because the air conditioning in the building is unacceptable. I've recently eaten here again with my 68 yr old mother is is on oxygen and likes to eat in a cool comfortable restaurant when we eat out. This day was unacceptably hot and humid inside. We asked the host if the AC was working and she said yes and also pointed to the hot buffet with the visible steaming coming out as an excuse as to why it was hot inside. When we sat down I noticed they had big portable AC units running with very large visible white hoses steming from it running around the restaurant. I suppose I should appreciate the effort but clearly it wasn't doing the job. The building of this size and high ceilings and at the time of day lunch hour it was packed inside so that unit is essentially doing nothing to keep up. They need to have a proper central unit put in and get rid of that eye sore unit they have there currently. I will try to eat here again but I hope they read this review and take action because again that is a very hot and humid uncomfortable environment and it is unacceptable for paying loyal customers I know will come back again and again...