Papa Johns Pizza — Restaurant in Ormond Beach

Aggressive, confrontational and unprofessional staff. This location needs more effective manager and customer service training. Very Unprofessional. If I could give it 0 stars, I would. Charged twice for my order and then refused to give me my pizza I ordered when I selected cash on the web portal and presented cash. Tried to get answers and a resolution as to my double charges and the management and entire staff were aggressive and defensive instead of solution oriented. “Manager in training” Would not even listen to what I was saying and trying to understand the situation. Rude employees and management that were unresponsive to resolving my issue after being charged twice. Unresolved issue that is being addressed with corporate. I DO NOT recommend pizza from this location and will not be ordering online from papa Johns again. As a business owner I would never have employees operating in such a way, nor will I contribute to a corporation that promotes such an atmosphere or behavior like I...

On 1-16-22 ordered 2 pizzas,Bread Sticks,2 liter which came out $42 with tax and Delivery fee. Girl shows up with the 2 Pizzas and Bread Sticks. When I ask for the 2 liter she said hold on..... after 7-8 minutes go by I walk outside to see where she was ? Gone. So I call the store which they put me on hold for over 5 minutes and said oh she forgot the soda but she's getting it now. So my family and I start eating and finish our meal surprisingly after 50 mins after getting off the phone with the store I get in my car and head over. Keep in mind I live maybe 3-4 miles from the store. I tipped this Girl $8+ because I thought almost 20% was fare. This girl had the nerve to tell my wife here is $4 the 2 liter is on me. Wait ✋ what! I paid $2.99 for it plus paid over $8 in a tip and your going to keep 50% of the tip and tell me it's on you are you Kidding me. I will never order from here again. But can't say I'm surprised to see the 1 star reviews are almost the...

After five months of doing business with someone else we decided to give you another chance tonight. We ordered two pizzas and the new pepperoni rolls online, total $28.74. Fast delivery, friendly and very professional driver but the food is still the same. Over cooked dark brown crust. Toppings? Well maybe next time add some when we order them. The pepperoni rolls? 1 slice of pepperoni cut in half, rolled up pizza dough and missing the cheese. Really? And your wondering why you see so many Dominos Pizza trucks running around Ormond Beach? You may what to let Papa John know he should stop paying NFL players millions of dollars to stand next to him on the idiot box and start concentrating on that better ingredients thing he keeps bragging about! Sorry but I'm sticking with the other guy, at least his pizza is eatable! You get one star and that's just because of the driver working...