Bear Creek Valley Golf Club — Restaurant in Osage Beach

The course was In overall good condition. The fairways where nice the tee boxes where nice. The greens could have used a fresh trim they where a little hairy which made for some inconsistencies. The reason they did not receive a higher rating is the staff did not know what they where doing. We where never told that we had to be done at a certain time. Buy the time we were at home 13 they where asking us to leave because we had paid the twilight fee which we did NOT pay the twilight fee. I told the youngman that had told us this "Either your going to give us a partial refund or we're finishing our round" we finished our round. In fact when we went to the clubhouse to pay when we first got there they told us it was going to be $45 per person with cart (group of three) and then the total can to $198 which obviously is wrong. So I booked it online for $35 per person waited 10 minutes then we paid with cart. The twilight rate is $25 with cart per person. The individual working in the clubhouse sure wasn't going to say anything about being able to book online. I understand that business are there to make money but that's flat out ripping someone off. My advice to Cheryl would be to train your people a little better so that they can be prompt and accurate about the rules and regulations of your course. Overall I might return but I will definitely make a point to get a receipt to double check there math and get clear instructions on there rules. Fyi there was still a solid hour and a half before the sun dropped...

The course was nice but.. the introduction to the course was.. unprofessional and... unusual. While on the way for our 9 am tee time, it was 8:40, they called us to asked where we were. While approaching the carts, we were yelled at "what are you doing, the carts are over here" by a grumpy old man. When we were obtaining the carts for our 3some, the same grumpy old man and now the golf shop lady told us we all needed our own set of clubs or we had to rent clubs for $25. They didnt want "people sharing clubs or bags". Well as I explained to her we were traveling from out of town and so consolidated our clubs into 1 bag to reduce space in the car. The lady was confused by all this and after obtaining approval from the grumpy old man who stated "I don't know what to tell you" I eventually convinced them to lend an empty bag where I took my clubs and put them into the empty bag they gave me. HOW DUMB. Then after we finished they continued to be a pain because they told us we owned money for drinks, which we already paid for on the course with cash because the cellular wasn't working to accept card. Super over exclusive club that they think the club is way nicer than it is. I've been to nicer and more...

This is a beautiful course but the owner clearly does not care about professionalism. Multiple staff members (grounds keepers) were hanging out playing on their phones and driving across the fairway while we were playing. I was terrified I was going to hit one. They were spraying the greens with water while we were trying to chip onto the green and showed no signs of moving. When we brought this up to the owner he said that "they'll be fine" and to play around them because they need to keep the course watered. Like of course I understand that but its dangerous to have a staff member just hosing the green standing there while golf balls are flying past him. This happened multiple times. There was a staff member hanging out in a golf cart and answered the phone while we were trying to put and started having a conversation very loudly. The owner seemed to not care at all when we addressed these concerns and told us that we are the ones with a problem. I've been golfing my entire life and I have never seen workers act like that or been treated like that...