The Jackson St. Location in Oshkosh was recently remodeled which did help update the appearance to a more modern look, compared to the previous theme they had for many years. Over the last few months I have become more and more unhappy with the Jackson st. Location. They have been hiring a lot of younger high school kids which I think is great since not many places hire people under the age of 18. The problem is not that they are hiring young students but, the fact is some of them are EXTREMELY immature. If they are immature then that foolishness needs to be left at the door when they walk in for their shift. On several occasions over the past few months I've been put in a situation where I end up being the "B!t@hy customer", because I have to tell the employee that is taking my order to stop acting like a 3 year old while at work and taking customers orders. I hate to say this but I truly hope that particular employee has been fired or will be and he is able to learn a lesson about proper work etiquette for his future jobs. Untill I get the customer service I should be receiving, I will continue to use the drive thru. Weather it's McDonald's or a fancy restaurant all employees should act mature and have good customer service skills if that's the industry they choose to work in. 2 stars till the customer service or lack of I should say is addressed...
Read moreThis mcdonalds is so trash, flies are everywhere inside they will land on your food and they seem not to care. When I was sitting outside and me and my friends were laughing at something and joking around they kicked us out, yes for no reason didnt give us a reason why or anything not a warning or nothing. He kicked us out because a worker told them something which I dont know what she said. They’ll kick you out if you do a minor thing and Is very strict, the managers are really bad and seems to never let people eat in peace. This is my opinion and ive been coming here for a few months and Its my first time getting kicked out for no absolute reason. They are bad at multi tasking if your getting food it’ll take 20-30 minutes to get your food if you are inside and they get some order before your even if you ordered first. L resteraunt overall and im over it. Then I ordered a chicken sandwich the meat was stringy and it was tough, when I ordered the chicken sandwich again the chicken was so small it was like a chicken tender. Manager are extremely rude and and are very poorly trained because they wont even tell you why you would get kicked out just tell you to leave.. the place is always dirty. STOP KICKING PEOPLE OUT FOR NOTHING. When I ordered a frappe it never came out.. but the managers are the...
Read moreOrdered the Classic Big Mac Pack (Two Big Macs, Two Medium Fries, and a 20 Piece Nugget), two sodas, and an extra medium fry.
Order was delivered after the dashed waited at the store for over 10 minutes.
All I received from McDonalds was a single Big Mac, one Meduim Fry, and one Soda.
They were literally missing 5 out of the 9 items. How does that even happen!
I called McDonalds, the “manager” Jaden asked me what time my order was place and while I was looking, mind you it took me all of 30 seconds. He HUNG UP on me. I called back and asked him why he hung up, and he said “there was an issue with the phone”.
We then called Doordash and got it all redelivered and were STILL MISSING a Medium fry.
I understand one, maybe two items are missing but a whole meal its absolutely RIDICULOUS. Ontop of that, all the store had to offer was for me to drive to the store to pickup the missing items, as if I didnt DoorDash it for a reason.
When I said I was unable to drive to the location he said that it's not our problem but that its DoorDashes problem, you have to contact them.
Very unhappy about the services that I received and their...
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