Starbucks — Restaurant in Otsego

We were pleased to discover this new, dedicated Starbucks location and decided to stop by. Previously, we had always gone to the Starbucks inside Target for coffee.

Unfortunately, this visit will likely be our last at this location.

One of the employees left a very negative impression. She appeared rude, unprofessional, maybe racist, or simply uninterested in her work. Despite being the first in the drive-thru at 9:30 a.m., she seemed rushed, used a condescending tone, and ended with a disingenuous farewell. It was clear she had no desire to be there nor to serve.

This review is intended to inform management about our experience and to encourage proper training for the employee, ensuring that no customer has a similar experience in the future, ultimately contributing to the store’s...

Wanted to try out this new location as I head this direction pretty frequently. Ordered a drink that I get regularly at other Starbucks and they didn’t even fill it up. I took 2 sips and was just disappointed that I paid $8 for a half full drink. Shop local instead! There are better coffee shops down the road that give you what...

Best Starbucks I’ve been to. The girls are always friendly and happy to be there. I’m really appreciative of that because at some locations, they have attitudes. Very clean inside, drive thru moves super fast. I’m super happy with the quality of the food and drinks, it’s always consistent at this location. Will be coming here...