I can't even give this place one star. Had the worst experience ever from the rudest so called manager named Mitch. I arrived about 20-25 mins before closing and ordered our pizza. Was told loudly that the ebt keypad wasn't on that register and Mitch asked the guy making pizzas what to do. He said to go to the other register and try to unplug and plug it into original register. When he was ringing order on second register he said keypad had already been shut off. I asked why was he penalixing me and he said because it was now 15 min before closing and if I had cash to pay. This was all in front of four other people waiting in line behind me. He wanted to humiliate me and demean me in front of all these other people.I told him no I didn't have cash but had a card that was in my car and that I would be back. I came back in immediately and he took All 4 people and didn't even to bother to look my way. I said multiple times I wanted to pay and he ignored me telling me to wait. After everyone else was taken care of I said aren't you going to help me and if he had started my pizza. He rudely said oh I thought you still had your ebt and we cant take that. Again loudly fir everyone to hear. I said I told him I was getting another card and expressed my displeasure of having to wait so long. I saud shy would i be do stupid stupid to have the ebt card again. He then I'm not going to serve you and demanded I leave the store without anything!!! His goal wa's to embarrass and humiliate me over using an ebt card. I've never felt so ashamed. I will NEVER step foot in this...
Read moreGreat Customer Service! Great Pizza ! Perfect Combo! We live in a pizza desert so when we get to the city we try to swing by THIS Papa Murphy's to get a take to bake pizza. We are never disappointed! Today we stopped and I ordered a combination pizza (Murphy's Combo) and then right in the middle of it being prepared I realized I really wanted the Papa's Combo. OOPS! The young man prepping my pizza was so nice to make the change and was so pleasant and friendly! The epitome of what great customer service should be! Thank you for making my day! Wish I had got your name! And thank you for a great pizza and accommodating my ...
Read moreManager was talking to someone about sports as a line of customers were waiting (4+ people), no one was helping anyone. When asked if we could get help, the manager stated that they were in an interview and called someone that was busy working in the back to help with the customers waiting up front, then proceeded to talk about sports in their "interview". Food was great and always is, but poor service from this location. I've worked in the good industry for 8+ years and we would always put paying customers before an interview. I usually rate Papa Murphys high, but this is probably the last time I'll go to...
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