My experience with this location is multiple orders on different days and has been the same.
Ordered Delivery at 11:07 AM Out for Delivery by 11:11 AM Did not arrive until 11:55 AM
Ordered a drink, did not receive a straw Ordered a HomeStyle Potato salad, did not receive a fork or spoon. Ordered a Cookie, it arrived smashed.
2 stars for service 4 stars for food 0 stars for attention to details.
This place is good at one thing and that's making a sandwich. Everything else appears to be a challenge including what Jimmy John is known for "Freaky Fast Delivery". There seems to be a lack of attention to details here and also lack of delivery drivers.
Not worth the $20+ (with tip) for lunch with other options available in the area.
To the owner of this location. I will try again in the future. I hope you resolve these issues. Does not look like I am the first to...
   Read moreOrdered 2 Subs for delivery, was told after we placed the order that there was no delivery driver (which I understand, everyone is short staffed). My total came out to 36 dollars roughly, When the store called they said they had to void out the first order to take the Tip and delivery off the order, then charge me again.
I didn't expect the first order to be charged to my bank account when there was no delivery driver in the first place, then they said we would have to wait 3-4 days for it to be refunded, and we would be charged again for the pickup order, 60 dollars for 2 subs. I would've just paid the delivery charge and Tip if it meant I could've went and got it, but the "manager" said there was nothing she could do.
Do not place your order online or you will be charged twice if there are no drivers, we offered to pick it up, but still had to be...
   Read moreI ordered delivery and I’ve been waiting over an hour for my food and instead of calling me to see if I can just come pick it up because they don’t have a driver. They decided they’re gonna Uber it to me.. I ordered my food toasted. I don’t want a cold sandwich. Otherwise I would’ve just ordered it cold to begin with. Hungry Howies did the same thing and at least they had the decency to put third-party delivery on their website. If you people can’t keep people employed to do the job they’re hired to do either. Take the delivery option off your website or call people and tell them to come get their own food. I’m five minutes away and now not only am I paying the delivery fee, but I have to tip this dude after waiting over an hour for my food....
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