Papa Johns Pizza — Restaurant in Oxford

If I could put zero stars on this location I would. The manager has a horrible attitude. My husband ordered a 3 topping pizza and cheesy breadsticks. When the order was ready, it was pizza sauce on the box. On the sides and front of the box. I managed to get the sauce off the front so, it wouldn’t stain my car seat. When we got home from driving over 40 mins to order here. I opened the box and ate a slice of pizza. I didn’t know that she put ham all under the cheese on the pizza. So, I discarded the pizza and called the restaurant. The manager told me that my husband wasn’t clear when he ordered. She told me that he didn’t state any food allergies. She said it’s not her fault if someone gets sick from consuming the product. It’s the customer fault for not stating what their allergy was before ordering. She also told me that all the meats are mixed in. She basically told me I get whatever they make. She then hung up in my face. I paid $24.18 for a product that I had to throw away. The whole pizza had to be thrown away. I definitely will not be back because of the poor customer service. The fact I got food poisoning from consuming a product that I thought was made accurately. Do not eat here at all! P.S I would have included the pizza slices that had ham but, I threw the...

Went in-store to order, was informed they have no specials "in-store" ONLY if you order online. So i sat in my car and attempted to order online: 2 large 2 topping for $20 and 2 sides dor $10. When i tried to place order it would keep taking me back to review order screen where you enter billing info. After attempting this no less than seven times i walk inside to see if maybe the order went through, it had not. I showed employees my phone with order on it and told them my delimma. Guy says i cant help you if it wont place the order i dont have those specials. After wasting an hour of my time trying to order pizza for my family i went to PIZZA HUT. They have specials you DONT have to order online. WORST EXPERIENCE AT PIZZA PLACE EVER. WILL NOT BE BACK TO...

The only reason they got one star is cause no stars is not an option. We have ordered delivery from the Papa John's on Snow St. in Oxford twice in the last two months. The first time it took so long to get our pizza that they sent us a coupon for a free one. Tonight we wait the time it's supposed to be and the delivery guy shows up with the wrong order! So then we had to wait another 20-30 min for our pizza to arrive! Not to mention my wife tipped the first driver that showed up before it was realized that he had the wrong order and he just kept the tip! Won't be ordering pizza from there...