Manager "JASMINE" is extremely rude and unprofessional. Talked with an aggressive and dismissive tone. Refused to let me use the restroom after I went to the drive through & made a scene out of the ordeal. Told us we had to purchase again to use the bathroom. Told another customer that had nothing to do with our ordeal to not open the restroom door for us. I feel this was racially motivated. My friend and I are both African- American. There's no other obvious reason for why she treated us the way she did. Extremely disappointing... I've been a customer at this location for a long time (Over 10 years). I attended the middle school not far from this location and I now work within 2 minutes of this location. I've never been treated this terrible by any other employee here. I will also be contacting corporate regarding this matter. I do not have any other complaints about this location other than manager "JASMINE". The absolute worst team member I have come across at...
Read moreYoung man, an employee of the establishment, refused to wear gloves when I politely asked him to use gloves when handling my food. Especially, when dealing with dirty currency and money. He began to scream and yell at me in front of the customers and his shift leader. She thought he was yelling at another employee, soon realizing it was a customer. Manager told him to wear gloves several times and responded with defiance. Also, the drive-thru employee stepped in and told me "I will handle your food, " but when I looked at his hands, noticed dirt and grime under his nails as well. If you want to stay healthy, not be yelled at and embarrassed in front of other, do not eat at this...
Read moreI never thought it was possible to get the same order wrong twice in less than 30 minutes. I ordered a jumbo Jack with cheese and a value menu chicken sandwich. What they gave me was my value menu chicken sandwich and a junior jumbo Jack with cheese so I went in and told them they gave me a junior jumbo Jack so they would fix my order. So they fixed my order they took my value menu chicken sandwich and gave me a jumbo Jack with cheese and left the junior jumbo Jack with cheese in the bag.
I placed my order on the Jack in the box app so they would not mess up on my order and they still managed...
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