Subway — Restaurant in Oxnard

NI go to this place it’s the closest and honestly there have been some issues. I order a sandwich and I get to work and there’s a long black hair in it so I want a refund but I must call and figure it out. When I called prior to even getting my sandwich to see if it was open after Christmas and no answer. Sure enough there’s only 1 customer in store and still no answer? After I get to work and find the hair in my sandwiches 12 missed calls and still no answer. So I have to travel across towns to get a refund when it’s obvious they are refusing to answer the phone. And check this out I get a response from subway saying “I’m sorry for your experience but he will not issue a refund”. So if you want old lady hair in your...

This is how many times you need to call just to get a manager’s name … at first Gaby said she couldn’t give out his name and clicked than I repeated to call … I guess she remembered his name that it is “ Augustine “ I had to call this many times because she was clicking and when she would pick up the phone she would put what sounded like a bag to the phone so unprofessional she says her name is gaby and this started because I wanted the sandwich “flatbread” heated up. And I still couldn’t get the managers # or...

I'm giving this Subway 5 stars because of the employee that helped us, This nice young lady was very patient got all of our order correct and did a wonderful job, I have 5 kids I ordered 2 meatball sandwiches cut into 6 pieces, Each kid picked out their toppings, After of course changing their mind 6 different times on the combination of olives to pickles,, As kids do. She was very patient got everything correct and did it all with a smile it was a pleasant experience and I'm glad that she was...