I stopped in at this restaurant this evening around 9:30pm. One lady in front of me ordering 2 hot sandwiches, 1 guy stopped in for a pickup order. The lady working (black hair - didn’t get her name) was solo. She didn’t bat an eye… she moved through sandwiches like it was cake work. Pickup sandwich was already made and ready. As I sat and ate my sandwich, people continued to come in and she continued with her commitment to speed and precision. When I finished up my sandwich she was sweeping the floors and making everything tidy. After watching food service sink ever since COVID, this was an enlightening experience. It was great to see that people are willing to hold their head high and work. She truly was exceptional and treated the Subway as her own. Please recognize this woman. Utilize her to develop training and share her drive. Her server ID was 8251 if it helps. My sandwich was exceptional by the way. ...
Read moreI ordered my sandwich and she grabbed whatever bread she grabbed first even though I specified the type I wanted. Simple mistake. I also said that I wanted a combo and grabbed a bag of chips that I put at the register and proceeded to tell her the toppings on the sandwich I ordered. I also didn't want to waste the 1st wrong sandwich so I told her I would get it. Then she wrang me up, I paid. She didn't give me my cup for the combo. So I asked for it. In which she tells me that ice isn't working and that I can get a bottle of soda. Something you should be told (that she obviously knew) in the begining when I first said I was getting a combo or told while she was ringing me up for the combo. I grab one and go to put it in my bag when she tells me it's going to be $3 and some change!! Never going back to that location again. All I wanted was a quick lunch and she made...
Read moreI ate a rotisserie chicken sandwich from Subway on Thursday night. I go to Subway all the time. This time around the chicken was a different texture and taste. It seemed to have gone bad. I experienced food poisoning immediately after eating the sandwich. I know for sure the chicken was either not cooked enough, or was left out for to long. The cookies were slightly undercooked as well. I ended up throwing away the other sandwich that I bought due to the fear of potentially getting even worse food poisoning. I am requesting that subway lookin to this situation further and to see whether or not the rotisserie chicken that was served to me on Thursday night was left out for too long or not cooked correctly. I would appreciate some sort of explanation along with compensation in the form of subway gift card or my...
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