Armando's Dakota Bar & Grill — Restaurant in Palm Desert

I came to this place with my father, apparently, the staff thought I was his girlfriend. While waiting to be seated, the staff chatted between themselves about how lucky my father was to have a girlfriend like me. I guess they did not realize that the UC system recommends three years of foreign language for acceptance. Anyway, I could let it slide, as I was hungry.

We waited for what seemed like five minutes to get our drinks served, and for our food order to be taken. The place did not look packed, but it took longer to get our food. While we waited, no one came by to check on us. We just sat, talked and wondered when the food was going to come out. As my father stood up and said, "Let's go," it arrived.

The food was nothing special, of course no one came back to check on us, once the food was delivered. That was too bad, because after I took two bites, I found a large black hair swimming in chile verde sauce. My father to wave down anyone who would pass by, but no one stopped. Finally a man came by and asked why he was acting that way. He told him that there was a hair in my food. The looked at it and said that it was ours.. I can assure you it's not mine. My father asked to speak to the manager, and the man told him that he was the President of the restaurant. I've heard of GM's and owners, but never president's of restaurants. Oh well, the President would not replace the food, or take it off the bill. He said if we did not pay for it he would call the police.

That was enough for us. We gave them a credit card to pay the bill and where told that the credit cards were not working and we would have to pay cash.

If you are looking for food with a little extra, bad service and a visit from the President, this is the place. If you want a nice dinning experience; so...

Don’t be fooled by the charming ambience! We came here because it was the only place open. The chili Reno dish that combines banana, beef, raisins, and cheese In a puréed mush is disgusting- don’t order it. We spent over $120 on this meal and after getting my partners order wrong, refused to take it off of the bill! They could not give us something different, because the waitress didn’t check on us until the kitchen closed. My partner thought he’d eat a few bites and then explain when she checked on us but she never did until it was time for the bill. We were starving so he ate it, although he’s trying to avoid red meat for health reasons. He started With a complement because he’s polite, “ This was really good, BUT not what I ordered…” The waitress got the manager, who said it was too late because we ate it, and then the owner came to our table and said, “The waitress said you told her everything was fine and you loved it! You eat the food so you have to pay for it. If you didn’t like it you’d have to send it back and we throw it in the trash and make you something new” I’m sorry, but I shouldn’t have to sit there starving for half an hour waiting for the waitress, and then wait longer for you to make me a new meal… we should be able to snack on what we have until you make it right! Plus, she never checked on us and the kitchen was long closed by the time we had the opportunity to tell her something was wrong. I told the manager “Fine, but I’m not leaving a tip!” He was happy with this solution, punishing his wait staff for his decision. I told him we wouldn’t be coming back and he...

BE CAREFUL, THIS RESTAURANT IS BELONGING TO A THIEF!!!

Me and my wife had a dinner, my wife forgot her cellphone on the table, I walked back to the restaurant 3 minutes later while my wife is waiting in the parking lot (in the car), when I ask where is the cellphone all the workers told us that there was no phone on the table when we left, thanks to Google Device Manager I found that the phone is still in the restaurant, when I told the worker that I know that the phone is here, they keep telling me that there is nothing and "I'm more than welcome to check for myself in the kitchen", I called to the police which didn't come quick since it's just a cellphone and everyone is a "OK" physically, I give up since I waited too long for the police, walking back to my wife outside in the parking lot, my wife telling me that the guy who served us in our table visit his car while I was inside the restaurant, here it go... he put my wife cellphone in his car, when I came to his car and waited for the police he came and run away, the owner of the restaurant let him go early from his original shift, the owner of the restaurant pushed me, telling me that I'm no allowed to stay in the restaurant after finishing my meal..., this is the worst experience I ever had in my life and I totally recommending you guys on sharing this review to your friends and family so they can see for themselves what kind of people are working and running this restaurant, if there was an option to give minus stars in here I were to do so, but lucky they're getting this 1 star. Disgusting...