El Palenque Pizzería Cubana — Restaurant in Palmetto Bay

I ordered one onion pizza, one cheese pizza, and a guava shake. The total was supposed to be $24.80 + tax, but I was charged $33.13 — over 25% extra in tips that I did not select (it seems to be added automatically). Also, it was the first time I saw an onion pizza made with purple onions, and nobody informed me of this change beforehand. Not a great experience.

Thanks for getting back to me! What’s the best number to reach you? I tried calling the store, but they didn’t have your...

HELLO GOOD MORNING THEIR PIZZAS AND BATIODS ARE DELICIOUS BUT I THINK THEY MUST IMPROVE IN SERVICE BECAUSE IF THE ESTABLISHMENT IS OPEN 24 HOURS BECAUSE I ARRIVE AT 10 AM AND AT THAT TIME THEY CANNOT MAKE SMOOTHIES IT GIVES ME THE IDEA THAT IT IS NOT 24, I THINK THEY SHOULD OFFER EVERYTHING THAT IS ON THE menu 24 HOURS, THIS IS ALREADY THE SECOND TIME THAT HAPPENS TO ME IN THE ONE THAT...

This is a gas station. Service was nice but no place to seat and eat inside or outside. You have to eat inside your car. The batidos are no batidos. They are made of ice cream and milk. And the famous pizza is the same as every other cuban pizza place. I came here from far because of the social media promotion and to be honest it's not bad but it wasn't...