Starbucks — Restaurant in Panama City Beach

Roughly 6 months ago I came to the Starbucks in Busy Bee (not my normal Starbucks) and ordered ahead of time to cut some of the wait down. This happened both times I have went there and I won’t be going again. Both times no one was in the drive thru in front or behind me. Both times I waited for someone to answer and after a few minutes someone does. Both times I drive up and wait for a little bit. I am very understanding when it comes to working with the public people get busy, thing happening etc but there wasn’t anything happening in the Starbucks lobby and both times I can see my drink just sitting there waiting. I had to honk my horn to get their attention. They came from around the corner and looked at me and went to get my drink. One girl talked to a guy and the guy gave it to me. I go to the other locations and they are great. I work in customer service myself so I wasn’t going to be rude or anything. I would have been okay with just an apology but they didn’t even give me one. I took a picture of my drink to send to my boyfriend cause I was betting him this is my drink as I was waiting for it to be given to me and I was correct. Go to the Starbucks down in pier park by McDonald’s they...

I ordered through the app because I needed to get my drink and head to work ASAP. I decided to go to the Starbuck's at the Busy Bee since it was on my way rather than my usual spot on R. Jackson. I arrived almost 10 minutes after the app said my drink would be ready and didn't see my drink on the counter. There were three employees working the drive thru (there were three cars in the drive thru line). No one acknowledged me, so I had to ask them if they had an order for me. Everyone looked around and stated they did not. At that time, I thought someone would fill my order or at least check the order, but instead they continued with what they were doing. Meanwhile, there was no one in the store but me, so I don't know why I had to ask for a refund since no one wanted to wait on me. That's when one woman said I can't get a refund since I ordered through the app. Finally someone decided to look through the mobile orders and found my order and then decided to fill it. All I can say is, when I go to the R. Jackson location, they have a lot more people that they have to take care of and they are more efficient and friendlier than the three ladies that I obviously inconvenienced to...

Starbucks on PCB Parkway—AY OH! Is this a coffee shop or a prank show?!

I wait five minutes in the drive-thru. Fine. I get to the speaker, order ONE sandwich—the tomato mozzarella—and the girl goes, “Huh? What?” She’s clearly Eastern European—cool, whatever—but maybe don’t put her on drive-thru duty if she thinks “tomato” is code for nuclear launch.

We pull up, she tosses the bag at us like we’re raccoons diggin’ through trash. No napkins, no smile, no human interaction. And then she hits us with a dirty look for not tipping. Tipping?! For what—confusion and cold bread with attitude?!

Now let’s talk about that so-called sandwich. Looked like a pool noodle with one sad slice of cheese and some tomatoes that died in 2006. Pesto? A suggestion. Maybe a memory. And the other half? Just dry focaccia. Not a bite of filling. I took one bite and almost called my lawyer.

Even if I was starving to death, I’d be better off chewing tree bark and praying for rain.

This ain’t lunch—it’s a cry for help with a side...